TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hetzner IaaS

    Score9.7 out of 10
    N/AHetzner is a professional web hosting provider and data center operator offering a range of IaaS and cloud services, as well as web hosting, managed or self-managed.N/A

    Rackspace Email

    Score10 out of 10
    N/ARackspace Email presents what the vendor describes as a reliable, cost-effective solution for small business email hosting. Hosting services start at 25GB, and services include email migration, spam and virus protection built-in, an upgrade to include archiving, and 24x7x365 support.

    $2.99

    per month per user

    Pricing
    Hetzner IaaSRackspace Email
    Editions & Modules
    No answers on this topic
    Rackspace Email
    $2.99
    per month per user
    Rackspace Email Plus
    $3.99
    per month per user
    Rackspace Email Plus + Add Archiving
    $6.99
    per month per user
    Offerings
    Pricing Offerings
    Hetzner IaaSRackspace Email
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Hetzner IaaSRackspace Email
    Infrastructure-as-a-Service (IaaS)
    Comparison of Infrastructure-as-a-Service (IaaS) features of Hetzner IaaS and Rackspace Email
    Feature
    Hetzner IaaS
    8.6
    1 Ratings
    4% above category average
    Rackspace Email
    -
    Ratings
    Service-level Agreement (SLA) uptime9.01 Ratings00 Ratings
    Elastic load balancing10.01 Ratings00 Ratings
    Pre-configured templates8.01 Ratings00 Ratings
    Monitoring tools5.01 Ratings00 Ratings
    Pre-defined machine images9.01 Ratings00 Ratings
    Operating system support10.01 Ratings00 Ratings
    Security controls9.01 Ratings00 Ratings
    Best Alternatives
    Hetzner IaaSRackspace Email
    Small Businesses
    IBM Cloud Object Storage
    Score9 out of 10
    Flywheel
    Score4.8 out of 10
    Medium-sized Companies
    IBM Cloud Bare Metal Servers
    Score8.7 out of 10
    WP Engine
    Score7.4 out of 10
    Enterprises
    SAP on IBM Cloud
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hetzner IaaSRackspace Email
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Hetzner IaaSRackspace Email
    Likelihood to Recommend
    Hetzner
    Very affordable cloud server solution for people who can set up their own servers. There are quite a lot of regions (but sadly no Frankfurt) as well as a lot of templates to get started quickly with the servers, including Coolify, which allows you to run a PaaS inside Hetzner without too much hassle.
    Incentivized
    Read full review
    Rackspace
    If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).
    Incentivized
    Read full review
    Pros
    Hetzner
    • VPS/Cloud servers.
    • Networking
    • Load balancers.
    • Configuration via UI.
    • Volumes
    Incentivized
    Read full review
    Rackspace
    • Racksapce is quick and helpful when contacted for support.
    • Rackspace is easy to set up and run on various email clients.
    • The service is affordable and compares well with any similar services.
    • It has a nice admin panel which is easy to follow and understand.
    Incentivized
    Read full review
    Cons
    Hetzner
    • No-downtime upgrade - lately we've had 2 forced downtimes because of planned maintenance, which is not very nice, but we managed.
    • Managed databases would be amazing.
    • Any kind of PAAS for running containerized apps (even though I think that's past what they want to be).
    Incentivized
    Read full review
    Rackspace
    • Ticket system - For the most part, it's fine, but you have to log in to see the ticket/case messages. The email notification only lets you know you have a message.
    • Login speed - It takes a bit longer than what most users would like to login to the admin panel.
    • Clicks to control panel - The default screen is the ticket screen. I would prefer the home page immediately include a method to get to my admin tools beyond ticket creation.
    Incentivized
    Read full review
    Usability
    Hetzner
    I think the UI is best-in-class, really. The UX is very though-through and nothing is missing or out of place. Kudos to their designer. Design is great, but they also have a CLI, which could be quite handy for AI agents. I think it has the foundation to scale the offering into something great, given the quality of everything they put out.
    Incentivized
    Read full review
    Rackspace
    No answers on this topic
    Support Rating
    Hetzner
    No answers on this topic
    Rackspace
    Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
    Incentivized
    Read full review
    Alternatives Considered
    Hetzner
    We chose it because of price, because it's like 5-6 times cheaper while offering top-tier features and quality for a SAAS business. Also, we observed that they kept adding new features, so we were sure we could stick with them (Volumes, Private Networks, and other features were added after we had already become customers).
    Incentivized
    Read full review
    Rackspace
    No answers on this topic
    Return on Investment
    Hetzner
    • Hetzner allowed us to retain great margins on our business.
    • Hetzner allowed us to experiment with various self-hosted tools to safe money.
    • It allows us to run the fast http servers without breaking the bank.
    Incentivized
    Read full review
    Rackspace
    • We have had little disruption with our emails. I can think of only one problem in the last three years.
    Incentivized
    Read full review
    ScreenShots