Hitachi Command Suite

Even as a non-IT employee, this software helps me to see how I am using the organization's digital resources. At a larger scale, where Hitachi Command Suite excels, this software allows an organization to monitor and analyze their resources and how employees and customers are utilizing them. I find this is best used when dealing with sensitive information (such as medical records), or with consumer-facing content.

Incentivized

• measure
• analyze
• visual representation
• up to date numbers. real-time metrics

Incentivized

• non-tech savvy workers will have difficulty with readouts
• detail heavy by default
• could allow more personalization for individual users/departments/groups

Incentivized

Better reputation to start with, Hitachi appears to have (and thus hopefully will continue to have) great customer service for its products. Moreover, Hitachi Command Suite offered the most comprehensive, in terms of variables and aspects measured, functioning compared to its peers. Other software services were just as clunky, without the extra features, and without the customer service reputation, Hitachi has. So far I/we have been pleased with this selection.

Incentivized

• increased awareness of company resources
• awareness of how consumers and employees are using company data
• 30% increase in worker productivity

Incentivized