better than the rest - the info gleaned is VERY valuable
August 18, 2021

better than the rest - the info gleaned is VERY valuable

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hitachi Command Suite

Hitachi Command Suite is used throughout the hospital organization, however, few employees are aware of its use as it is primarily a back-facing software for managing server space. It allows users and corporations to see the amount of space/power/energy being used in various networks and storage sites. On an individual level, this software can help employees manage their data, however, more useful is at a larger scope, where the organization can monitor its digital resources.
  • measure
  • analyze
  • visual representation
  • up to date numbers. real-time metrics
  • non-tech savvy workers will have difficulty with readouts
  • detail heavy by default
  • could allow more personalization for individual users/departments/groups
  • visual management
  • sustainable IT
  • smart storage usage
  • increased awareness of company resources
  • awareness of how consumers and employees are using company data
  • 30% increase in worker productivity
Better reputation to start with, Hitachi appears to have (and thus hopefully will continue to have) great customer service for its products. Moreover, Hitachi Command Suite offered the most comprehensive, in terms of variables and aspects measured, functioning compared to its peers. Other software services were just as clunky, without the extra features, and without the customer service reputation, Hitachi has. So far I/we have been pleased with this selection.

Do you think Hitachi Command Suite delivers good value for the price?


Are you happy with Hitachi Command Suite's feature set?


Did Hitachi Command Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Hitachi Command Suite go as expected?


Would you buy Hitachi Command Suite again?


Even as a non-IT employee, this software helps me to see how I am using the organization's digital resources. At a larger scale, where Hitachi Command Suite excels, this software allows an organization to monitor and analyze their resources and how employees and customers are utilizing them. I find this is best used when dealing with sensitive information (such as medical records), or with consumer-facing content.