HouseCall Pro vs. Lumen Edge Private Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HouseCall Pro
Score 9.2 out of 10
N/A
HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.
$65
per month 1 user
Lumen Edge Private Cloud
Score 7.0 out of 10
N/A
Lumen Private Edge Cloud (replacing the former CenturyLink® Private Cloud) is a Software Defined Data Center (SDDC) solution that brings VMware’s vSphere®, vSAN™ and NSX® into a natively integrated stack, delivering enterprise grade, globally available hyper-converged-infrastructure based on HPE® with CenturyLink automation and management capabilities for a consistent operational experience across cloud environments. CenturyLink Private Cloud helps boost application performance, minimize latency…N/A
Pricing
HouseCall ProLumen Edge Private Cloud
Editions & Modules
Website Builder
$25
per month/add on
Additional Users
$30
per user/per month
Sales Proposal Tool
$40
per month/add on
Recurring Servicing Plans
$40
per month/add on
Start
$65
per month
Grow
$149
per month
Manage
$229
per month
XL
Contact sales team
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Offerings
Pricing Offerings
HouseCall ProLumen Edge Private Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HouseCall ProLumen Edge Private Cloud
Top Pros

No answers on this topic

Top Cons

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Best Alternatives
HouseCall ProLumen Edge Private Cloud
Small Businesses
Method:CRM
Method:CRM
Score 9.2 out of 10

No answers on this topic

Medium-sized Companies
Jotform
Jotform
Score 8.7 out of 10

No answers on this topic

Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
HouseCall ProLumen Edge Private Cloud
Likelihood to Recommend
7.0
(2 ratings)
7.0
(1 ratings)
User Testimonials
HouseCall ProLumen Edge Private Cloud
Likelihood to Recommend
HouseCall Pro
[HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs
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Lumen Technologies (formerly CenturyLink)
CenturyLink Private Cloud is well suited for companies that are smaller and wouldn't have to undergo scaling for a longer time. Apart from that, it does well in almost all categories. It wouldn't actually be useful for bigger companies since the UI is a bit laggy sometimes and usually, it's not advisable for big companies.
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Pros
HouseCall Pro
  • Online Booking
  • Instant credit card funding
  • Customer Text Notifications
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Lumen Technologies (formerly CenturyLink)
  • robust framework
  • amazing customer support in case you're facing maintenance issues
  • collaborative ability is off the charts
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Cons
HouseCall Pro
  • Job costing
  • QBO integration
  • Reporting
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Lumen Technologies (formerly CenturyLink)
  • UI can be really improved, since it sometimes lags a lot
  • Very few know about the product, so they should advertise a bit more
  • There maybe scaling issues since it's a relatively smaller company compared to its competitors
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Alternatives Considered
HouseCall Pro
Much easier to use.
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Lumen Technologies (formerly CenturyLink)
It doesn't stack up that well against them, since these are big companies and have huge infrastructures and they provide smooth scaling features. However CenturyLink Private Cloud is a little concise and not many people know about it, so I feel like they should advertise more and try to improve their customer outreach.
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Return on Investment
HouseCall Pro
  • Negative is time lost fixing books.
  • Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
  • [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.
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Lumen Technologies (formerly CenturyLink)
  • We reduced our cloud hosting costs a lot after switching to CenturyLink Private Cloud
  • Maintenance is very easy since there is documentation available for every part
  • It had some issues with the UI but we can neglect those considering the pricing options they provide.
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ScreenShots