Great for small companies without a need for job costing
Updated March 16, 2021

Great for small companies without a need for job costing

Sarah Hooley | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with HouseCall Pro

We use HouseCall Pro across the board and it is very user-friendly.
  • Schedule
  • Organize jobs
  • User-friendly
  • Great customer communication
  • Job costing
  • QBO integration
  • Reporting
  • Negative is time lost fixing books.
  • Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
  • [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.
Knowify has job costing but lacks the ability to invoice in the field and requires more work from [the] office staff.

Do you think HouseCall Pro delivers good value for the price?

Yes

Are you happy with HouseCall Pro's feature set?

Yes

Did HouseCall Pro live up to sales and marketing promises?

Yes

Did implementation of HouseCall Pro go as expected?

Yes

Would you buy HouseCall Pro again?

Yes

[HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs