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HPE OneView vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HPE OneView

    Score6 out of 10
    N/AHPE OneView is an IT infrastructure monitoring platform, from Hewlett-Packard Enterprise.N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    HPE OneViewManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HPE OneViewManhattan Active Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    HPE OneViewManhattan Active Customer Engagement
    Small Businesses
    No answers on this topic
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    Icinga
    Score9 out of 10
    Customer.io
    Score9.1 out of 10
    Enterprises
    Zabbix
    Score8.5 out of 10
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HPE OneViewManhattan Active Customer Engagement
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HPE OneViewManhattan Active Customer Engagement
    Likelihood to Recommend
    Hewlett Packard Enterprise (HPE)
    HPE Oneview has come along way. When they first put it out it was next to useless. Over the years and versions, they listened to feedback and have made OneView into a truly enterprise-level robust management product. It is now a far better product than the old C7000 Blade OAs, and HP SIM. It makes management of hardware easy and makes much of the maintenance easier and safer than before. For the storage side it does a great job and is intuitive to use, but the very versatility of how you can do things can lead to issues if multiple engineers do things differently.
    Incentivized
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    Hewlett Packard Enterprise (HPE)
    • Managing the overall Blade profiles and the ability to have access to all equipment from one central repository.
    Incentivized
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Cons
    Hewlett Packard Enterprise (HPE)
    • Managing the 3Pard Oneview will allow you to do things like reuse LUN IDs and setup multiple export groups with the same volume. This can cause performance issues, or worse. They could do a better job of protecting you from yourself...
    • Complicated initial configuration
    Incentivized
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    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
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    Support Rating
    Hewlett Packard Enterprise (HPE)
    Support and training when we implemented OneView were excellent. We haven't required any additional support since we put it in and configured it for our systems. The OneView systems have been stable through updates and HPE documentation is excellent.
    Incentivized
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    Manhattan Associates
    No answers on this topic
    Alternatives Considered
    Hewlett Packard Enterprise (HPE)
    If you are using modern HPE equipment there really are no alternatives.
    Incentivized
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    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Return on Investment
    Hewlett Packard Enterprise (HPE)
    • No impact one way or the other for us.
    Incentivized
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    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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