What users are saying about
3 Ratings
2 Ratings
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Score 7.8 out of 100
3 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

HRdirect Smart Apps

UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented.At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money.In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
Margaret Wood | TrustRadius Reviewer

TeamWise

No answer on this topic is available.

Feature Rating Comparison

Human Resource Management

HRdirect Smart Apps
10.0
TeamWise
Employee demographic data
HRdirect Smart Apps
10.0
TeamWise
Job profiles and administration
HRdirect Smart Apps
10.0
TeamWise
Compliance data (COBRA, OSHA, etc.)
HRdirect Smart Apps
10.0
TeamWise

Leave and Attendance Management

HRdirect Smart Apps
1.0
TeamWise
Approval workflow
HRdirect Smart Apps
1.0
TeamWise

Employee Self Service

HRdirect Smart Apps
10.0
TeamWise
View and generate pay and benefit information
HRdirect Smart Apps
10.0
TeamWise
Update personal information
HRdirect Smart Apps
10.0
TeamWise
View company policy documentation
HRdirect Smart Apps
10.0
TeamWise

HR Reporting

HRdirect Smart Apps
1.0
TeamWise
Report builder
HRdirect Smart Apps
1.0
TeamWise
Pre-built reports
HRdirect Smart Apps
1.0
TeamWise

Onboarding

HRdirect Smart Apps
1.0
TeamWise
New hire portal
HRdirect Smart Apps
1.0
TeamWise
Manager tracking tools
HRdirect Smart Apps
1.0
TeamWise

Pros

HRdirect Smart Apps

  • Initially, you were able to see all activity and drill down for details.
  • It was easy-access for all our employees in the 7 states we operate in.
  • It provided tracking for the managers.
  • Payroll had access to all PTO requests.
Margaret Wood | TrustRadius Reviewer

TeamWise

  • Extra-efficient payroll management system.
  • Intuitive analytics and report generation in multiple formats.
  • Highly configurable tool as per user specifications.
Sonam Patel | TrustRadius Reviewer

Cons

HRdirect Smart Apps

  • HRdirect performed an upgrade in 2019 and that's where things went awry.
  • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
  • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
  • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
  • The print option was not longer functional.
  • The online help request form was no longer accessible.
Margaret Wood | TrustRadius Reviewer

TeamWise

  • So far, there is nothing that needs to be taken care of.
Sonam Patel | TrustRadius Reviewer

Likelihood to Renew

HRdirect Smart Apps

HRdirect Smart Apps 1.0
Based on 1 answer
As previously described, there are too many unresolved issues.
Margaret Wood | TrustRadius Reviewer

TeamWise

TeamWise 9.1
Based on 1 answer
TeamWise fulfills all our HR related requirements and keeps on improvising the product on a continual basis.
Sonam Patel | TrustRadius Reviewer

Support Rating

HRdirect Smart Apps

HRdirect Smart Apps 1.0
Based on 2 answers
Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking.3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
Margaret Wood | TrustRadius Reviewer

TeamWise

TeamWise 5.5
Based on 1 answer
No answer on this topic is available.

Return on Investment

HRdirect Smart Apps

  • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
  • Harassment training module is excellent.
Margaret Wood | TrustRadius Reviewer

TeamWise

  • Enhanced efficiency of administrative tasks.
  • Enhanced decision-making ability.
Sonam Patel | TrustRadius Reviewer

Screenshots

Pricing Details

HRdirect Smart Apps

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

HRdirect Smart Apps Editions & Modules

Additional Pricing Details
NO PER EMPLOYEE PRICING, NO BUNDLED FEATURES. JUST $60 A YEAR PER APP. Simple Pricing, No Matter How You Slice It Only use the Smart Apps that best fit your unique needs and pay the same, low price for each one: just $60 a year. It's easy to add more at any time, too - either as your needs change or as our solutions expand.

TeamWise

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

TeamWise Editions & Modules

Edition
Basic$6,0001
Standard$10,0001
Advanced$11,4001
Professional$12,6001
  1. Per Seat per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

HRdirect Smart Apps
10.0
TeamWise
9.1

Likelihood to Renew

HRdirect Smart Apps
1.0
TeamWise
9.1

Support Rating

HRdirect Smart Apps
1.0
TeamWise
5.5

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