IBM Cloud Pak for AIOps vs. LogPoint

IBM Watson AIOps is well suited for IT Asset Management tasks due to its insightful dashboard that leads our IT Team to track IT Asset usage/requirements in real-time. We have also enjoyed using the reports provided for IT Asset Management which we provide to our upper management team for predictive budgeting purposes. We found that IBM Watson AIOps is not as well suited for our Application resource automation as the tuning (aggressiveness) is not as tunable as we would like.

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LogPoint is incredibly useful for pulling information from various log sources and combining them together to offer insights into suspicious or potentially malicious behaviour. It is not intuitive and can take some time to get used to. Once you're up and running though, it's easy to onboard new log sources. Search queries can again be tough to get used to, but LogPoint support is really helpful and can offer assistance with writing more complex searches.

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• Easy management of multiple data center from single platform.
• Multiple host issues management and also nice file management tool.
• Effective interactive chatbot building.

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• Technical support team is fast and competent
• License management and cost
• Log parsing
• New logs can be provided to the support team for parser creation
• High Availability architecture does not cost more

• Deployment procedure documentation can be improved.
• Fine tuning capabilities for IT Asset management could be improved.
• Alerting features could be improved.

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Invited by TrustRadius (TR) on Vendor's Behalf

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• Providing a full Cloud solution
• Having more documentation for complex deployment

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We are confident with the solution and we are using it daily

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Overall, LogPoint is pretty easy to get started with but faces issues with specific things (syslog on custom ports, script log collection, etc.).

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LogPoint support is outstanding. They are incredibly helpful, and on occasions have proactively identified issues with our setup, and logged cases on our behalf before we had even noticed there was a problem. If there is a search we need to write that is beyond our skills, LogPoint support can typically write it for us within a couple of days. They are always very responsive, and I am yet to have a bad support experience.

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Really nice person with huge skills on LogPoint

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IBM Watson AIOps stacks up well with Turbonomic because it basically is Turbonomic. IBM added Turbonomic's feature set into IBM Watson AIOps and we were therefore quite comfortable shifting to the re-branded version introduced by IBM. We do like the fact that IBM Watson AIOps includes the functionality of Turbonomic.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

LogPoint is easier to implement and less expensive.

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• Easy to manage and monitor services from one single platform.
• The best and functional solution to host various Cloud environment.
• The management of multiple document and files.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Keep the same team to manage more IT resources
• Having a better logs visibility

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info