TrustRadius

IBM Garage vs. ServiceRocket

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Garage
Score 7.9 out of 10
Enterprise companies (1,001+ employees)
IBM Garage is a global innovation and transformation consultancy from IBM boasting more than 25,000 practitioners worldwide. IBM Garage is a model for accelerating digital transformation at scale that helps users generate innovative ideas and equip them with the practices, technologies and expertise to turn ideas into business value. IBM Garage aims to bring customer pain points into focus and enables teams to take manageable risks. Users can adopt technologies, speed up product…N/A
ServiceRocket
Score 0.0 out of 10
Small Businesses (1-50 employees)
ServiceRocket is a tech-enabled services company whose capabilities span software implementation, adoption, retention and expansion. A partner to Atlassian, Oracle, and Meta, ServiceRocket is headquartered in Palo Alto, California with a workforce of Rocketeers in Australia, Canada, Chile, El Salvador, India, Malaysia, Philippines, Singapore, Uruguay, the UK and US consistently think team and delight the customer.N/A
Pricing
IBM GarageServiceRocket
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM GarageServiceRocket
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
IBM GarageServiceRocket
Considered Both Products
IBM Garage
ServiceRocket

No answer on this topic

User Ratings
IBM GarageServiceRocket
Likelihood to Recommend
8.0
(0 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
5.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
5.0
(0 ratings)
-
(0 ratings)
User Testimonials
IBM GarageServiceRocket
Likelihood to Recommend
It's better to use Garage skills during inception and proof of concept stage. I am sure they are helpful later too but detailed design decisions are taken way early and can create issues if Garage comes later and recommends better solutions. I think the Garage UX team is not that helpful. They should hire people who are quick to understand customer requirements.
TP
Tom Perry
Sr Manager
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No answers on this topic
Pros
  • Creating epics and user stories
  • Helping refine user stories and creating subtasks
  • Design and arch
TP
Tom Perry
Sr Manager
Read full review
No answers on this topic
Cons
  • They should hire experienced developers
  • Should not force their architecture decisions on clients but should provide various alternate options
TP
Tom Perry
Sr Manager
Read full review
No answers on this topic
Likelihood to Renew
IBM cloud garage will always be as an extra power for our organisation. An extra power is always welcome.
Sobhan Daliry | TrustRadius Reviewer
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No answers on this topic
Usability
i havent used any particular function myself, so i cant evaluate the usability
Sobhan Daliry | TrustRadius Reviewer
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No answers on this topic
Support Rating
We had all the support we needed to accomplish our goal, in the right time.
Sobhan Daliry | TrustRadius Reviewer
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No answers on this topic
Implementation Rating
im not able to give an opinion, since i havent participated
Sobhan Daliry | TrustRadius Reviewer
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No answers on this topic
Alternatives Considered
Not that Garage did not finish the job, but the cost is too high
TP
Tom Perry
Sr Manager
Read full review
No answers on this topic
Return on Investment
  • Positive ROI, MVP launched in 2 months to validate our hypostesis
Sobhan Daliry | TrustRadius Reviewer
Read full review
No answers on this topic
ScreenShots

IBM Garage Screenshots

Screenshot of IBM Garage can work with you virtually, in IBM Garage and IBM Studio locations, or onsite with your company.Screenshot of Garages are measured on outcomes, not outputs, but it's not always easy to express exactly how much value an individual opportunity will provide. The Outcomes tool helps identify and quantify the measurable business outcomes of all types of Garage projects.Screenshot of By delivering quick pulse checks through anonymous surveys, Squad Insights delivers a strong picture of your team's engagement and allows you to recognize trends and identify steps to improve overall performance.Screenshot of IBM Garage uses collaborative product development techniques such as pair programming to upskill your team on new technologies.Screenshot of Enterprise Design Thinking is an important component of nearly every IBM Garage experience. An IBM Garage Design Thinking workshop can help you understand customer pain points, map out critical use cases and business goals, ideate, design hypotheses, and define your MVP.Screenshot of Your IBM Garage team is populated with designers, architects, developers, business strategists and industry thought leaders.