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IBM Maximo Real Estate and Facilities vs. Knock

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Maximo Real Estate and Facilities

    Score9 out of 10
    N/AIBM Maximo Real Estate and Facilities (formerly Tririga) is an integrated workplace management system (IWMS) supporting facilities management, real estate portfolio management, space management, and environmental / energy management.N/A

    Knock

    Score9.9 out of 10
    N/AKnock is a multi-family rental property management solution from the company of the same name in Seattle, offering Prospect CRM and Renewal CRM variants, with a variety of marketing and property tour ancillary tools. Whether the user's goal is to increase occupancy, rents, or the efficiency of communities, Knock aims to maximize the value of assets comes down by executing in each key stage of the multifamily revenue cycle: Attract, Convert & Retain.N/A
    Pricing
    IBM Maximo Real Estate and FacilitiesKnock
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Maximo Real Estate and FacilitiesKnock
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    IBM Maximo Real Estate and FacilitiesKnock
    Likelihood to Recommend
    10.0
    (3 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Maximo Real Estate and FacilitiesKnock
    Likelihood to Recommend
    IBM
    It is great for organizations who have complex data or large amounts of data. For an organization that has small amounts of data or very simple processes TRIRIGA might be too much. It can handle small data and processes but the costs of implementing and supporting might be greater than the reward that would be provided. It also has a lot of room to grow. You can utilize existing forms and business objects or you can custom build new ones to fit business needs.
    Incentivized
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    Knock, Inc
    During the busy season, it was a Knock was a big save. Even though the manager felt the strain from the workload, she was performing and processing applicants so quickly that our occupancy rose sharply for it. If you are already at 99%-100% occupancy, I suppose this would be a time that it isn't worth it. But that is so rare. We were always sure to have so many more applicants than vacant units using Knock.
    Incentivized
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    Pros
    IBM
    • Diverse categories of requests available
    • Ability to be as descriptive as possible without character limit
    • Ease of mass resource assignment for tasks
    • Ease of mass maintenance task/request printing work orders
    • Clean site layout that is easy to navigate
    Incentivized
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    Knock, Inc
    • Automated reminders to keep your manager moving
    • Easy score system to give quick info on are we "winning vs losing"
    Incentivized
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    Cons
    IBM
    • In order to get into the back end and manage spaces, there are too many "clicks" and pop up boxes to get to the area that is needed, which causes delays and confusions.
    • It can be a bit slow when processing requests, pulling up maps.
    • Trigia holds a lot of information, which is good but it could be easier to get to at times.
    Incentivized
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    Knock, Inc
    • Template creation is not very intuitive or easy-to-find
    Incentivized
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    Usability
    IBM
    I give it this rating because it has more than one way to get to most forms but it can be hard to navigate if you don't know the terms TRIRIGA uses. Also being a new developer can bring up issues with not knowing exactly where certain things are found. The documentation doesn't help too much sometimes since the TRIRIGA community is pretty small.
    Incentivized
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    Knock, Inc
    No answers on this topic
    Reliability and Availability
    IBM
    In the almost 7 months I have been working on my current project there has been exactly one unplanned outage. This was in the QA environment during data migration and was caused by a workflow that was circular and self referencing which caused the processing JAVA memory to spike, not resolve and then crash the server.
    Incentivized
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    Knock, Inc
    No answers on this topic
    Performance
    IBM
    TRIRIGA does a good job of this, being a server based web application it is like other web based systems so it's not as fast as a client server application or a local system but it is very consistent across locations and for different roles and employees. This does allow consistent use no matter where people are located. It also does a fair job of notifying the user when it is loading with the spinning circle or hour glass. The reports can get fairly complex but native TRIRIGA reports perform well even when they are complex. They can be a little slow if they are fetching 100's of 1000's of rows but this doesn't take more than 10 or so seconds. I have yet to write a native report that takes more than 20 seconds and that 20 second report is getting data from 4 BO's and nets over 130K rows.
    Incentivized
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    Knock, Inc
    No answers on this topic
    Support Rating
    IBM
    The process does seem to take some time and has to go through a preset escalation process. IBM does a good job of communicating through the process, it just seems to take it's natural course.
    Incentivized
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    Knock, Inc
    No answers on this topic
    Implementation Rating
    IBM
    Do research on the client processes and determine which modules need to be implemented and in which order they should be implemented in.
    Incentivized
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    Knock, Inc
    No answers on this topic
    Alternatives Considered
    IBM
    Much faster web based program with more category options and ease of mass batch printing.
    Incentivized
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    Knock, Inc
    No answers on this topic
    Scalability
    IBM
    TRIRIGA can be split into many servers and is easily scaled over multiple environments. TRIRIGA is also capable of being implemented on multiple operating systems and a wide range of environments with different database management systems. This makes it easy for clients to choose since they can choose vendors they have previous relationships with or are required to use for various reasons.
    Incentivized
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    Knock, Inc
    No answers on this topic
    Return on Investment
    IBM
    • It's a positive and works well with the business.
    • It doesn't "stand out" from competitors but has great potential if updates were establisthed.
    • The pros outweigh the cons when using Tririga.
    Incentivized
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    Knock, Inc
    • It was mainly the prospect flow. Doubled the managers capacity on the front-end of leasing.
    • Keeps the rent roll "in the green"!
    Incentivized
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    ScreenShots