Name: Knock
Rating: 8.9 (5 reviews)
Author: Knock, Inc

Customer Success

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Service Mesh

Development

Barcode

Business Intelligence (BI)

Collaboration

Data Analytics  and BI Services

Data Extraction

Integrated Workplace Management (IWMS)

Internal Communications

Policy Management

Enterprise

Accounting

Accounts Payable

Accounts Receivable

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Infrastructure

Bot Mitigation

Cloud Storage

Configuration Management

Data Science

DevSecOps

Firewall Security Management

Fraud Detection

IT Operations Analytics

Integration Platform as a Service (iPaaS)

Intranet

IoT Device Management

Machine Learning

Managed DNS

Managed Private Cloud

Network Performance Monitoring

Network Troubleshooting

Packet Analyzer

Platform-as-a-Service (PaaS)

Tape Storage

Technology Business Management

Testing Services

Information Technology

A/B Testing

Account-Based Marketing (ABM)

Ad Serving & Retargeting

All-in-One Marketing

Audience Intelligence

Content Management

Demand-Side

Email Marketing

IP Geolocation

Market Intelligence

Marketing Automation

Social Media Advertising

Social Media Management

Survey & Forms Building

URL Shorteners

Web Analytics

Marketing

Project Management

Professional Services

Cross-Border eCommerce

Customer Relationship Management (CRM)

Government Contracting

Sales Engagement

Sales Training

Sales

Cloud Access Security Brokers

Security

Digital Forensics

Physical Therapy

Tax Practice Management

Vertical-Specific

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### Resident Communication
Users unanimously praise Knock's efficient communication features, highlighting the ease of use and the ability to maintain communication with prospects effectively. The platform's auto-response, email, SMS, and chat functionalities have garnered significant appreciation. Additionally, users find the tracking of calls and appointments to be straightforward and beneficial. The system's capability to record incoming calls and timestamp team activities has been particularly valuable for Training Directors, aiding in team accountability and identifying areas for improvement. While some users express a desire for enhancements, such as video chat, the overall sentiment towards Knock's resident communication capabilities remains positive and promising.

### Team Collaboration
Knock's team collaboration functionality has garnered positive feedback from users, with many highlighting its ability to bring remote teams together in a cohesive online environment. Users appreciate the ease of collaboration in real-time, enabling smooth communication and efficient teamwork. While some initial challenges were reported by site teams, the overall consensus leans towards the software's effectiveness in facilitating team collaboration and enhancing productivity. The platform's user-friendly interface and robust features have contributed to a favorable experience for teams utilizing Knock for their collaborative efforts.

### Lead Management
Users consistently highlight Knock's lead management as a standout feature, praising its ease of use, accessibility to leads, and streamlined design. However, some users have expressed concerns about leads populating from other leasing sites and the need for improvements in the Craigslist posting tool. Despite these minor drawbacks, the overall consensus is that Knock's lead management functionality greatly aids in generating and converting leads effectively.

### Leasing Tools
Some users appreciate Knock's leasing tools for their ability to streamline traffic tracking and template usage, enhancing customer service and accountability. However, concerns have been raised about the effectiveness of the duplicate option and occasional lead inaccuracies from non-renter sources. The desire for more customizable features, akin to a Property Management System (PMS), has also been expressed by users.

Knock is a CRM and performance management platform designed for residential property management leasing teams, marketers, regional managers, and leadership. It is a virtual office that enables distributed teams to increase occupancy rates and drive renewal rates through automation, integration, and increased data transparency tools. The software provides users with accurate analytics and customizable reports to make confident business decisions.

Knock's innovative platform was developed explicitly for multifamily managers, leasing teams, marketing executives, and operational leaders who want to improve their occupancy rates. Teams that implement Knock can increase their lead-to-lease ratio by 20% on average while optimizing marketing budgets using ad spend measurements. With the help of auto-scheduling tours to attract high-quality leads across multiple communication channels such as email or chatbot, users can save time during their workflow.

To ensure smooth adoption of the platform for its customers; Knock offers best-in-industry customer support services along with efficient onboarding. Overall it is an instrumental tool in helping multifamily property management companies achieve better results from marketing budgets while improving overall business operations through streamlined workflows that enable them to be more responsive to customers’ needs.

Knock is a multi-family rental property management solution from the company of the same name in Seattle, offering Prospect CRM and Renewal CRM variants, with a variety of marketing and property tour ancillary tools. Whether the user's goal is to increase occupancy, rents, or the efficiency of communities, Knock aims to maximize the value of assets comes down by executing in each key stage of the multifamily revenue cycle: Attract, Convert & Retain.

AppFolio Property Manager is a cloud-based property management software that allows multifamily and single-family, commercial, student housing, homeowners and condo association, and mixed portfolio property managers to market, manage and grow their business. AppFolio includes accounting and property management functionality, including the ability to: provide instant access to reports & statements, post & market vacancies, apply & lease online, screen residents, streamline rent collection, and mobile inspections.

Residential

Commercial

Community Associations

Student Housing

Plus - Residential

Plus - Commerical

Plus - Community Associations

Plus - Student Housing

Knock

Rental Property Management

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Knock-down demo

Simply Knock Demo (Skyrim Mod)

Likelihood to Recommend

Knock, Inc

AvidXchange

Employee Navigator

Webex App

Knock 2022-09-07 13:30:14

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Rental Property Management Software

Knock helps the property manager process so many more applicants/prospects. It keeps them all organized and sorted by last contact date, and will ping the user when last contact gets too long. It probably doubled how many prospects our 1 manager could get through. This extra capacity meant that we worried much less about "lost" prospects.

Automated reminders to keep your manager moving
Easy score system to give quick info on are we "winning vs losing"

Template creation is not very intuitive or easy-to-find

Prospect listings
Ability to call from software

It was mainly the prospect flow. Doubled the managers capacity on the front-end of leasing.
Keeps the rent roll "in the green"!

ResMan Property Management Software, Employee Navigator, AvidXchange, Webex App

Knock

Overview

What is Knock?