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IBM Operational Decision Manager vs. Tungsten TotalAgility

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Operational Decision Manager

    Score10 out of 10
    N/AIBM Operational Decision Manager is presented as a comprehensive decision automation solution that helps users discover, capture, analyze, automate and govern rules-based business decisions, on premises or on cloud. It is formerly known as the IBM Websphere Operational Decision Management, and before that as the ILOG JRules Business Rules Management System (BRMS).N/A

    Tungsten TotalAgility

    Score8.2 out of 10
    N/ATungsten TotalAgility brings cognitive capture capabilities to the hands of business analysts and non-technical users to solve content-centric challenges, including classification and extraction from financial documents, contracts, forms and other information-intensive documents.N/A
    Pricing
    IBM Operational Decision ManagerTungsten TotalAgility
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Operational Decision ManagerTungsten TotalAgility
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    IBM Operational Decision ManagerTungsten TotalAgility
    Likelihood to Recommend
    5.3
    (5 ratings)
    8.0
    (2 ratings)
    User Testimonials
    IBM Operational Decision ManagerTungsten TotalAgility
    Likelihood to Recommend
    IBM
    IBM Operational Decision Manager can be used to manage complex business processes with less use of IT infrastructure and more use of centralized decision making. Decision-making depends on a logical framework and the creation of commands for better futuristic decisions with less time consumption and more precision and accuracy. IBM's Operational decision manager application is well suited for such scenarios where complex processes have to be streamlined.
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    Tungsten Automation formerly Kofax
    The platform is an excellent solution for companies looking for a workflow automation system that can be used across departments and its return on investment becomes apparent once it is introduced in production for a business. Its ability to route work tasks dynamically between employees and outside parties, implement SLAs, and get information to a back-end source is excellent.
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    Pros
    IBM
    • Excellent stability and performance, as well as the possibility to deploy more quickly.
    • Simple but effective web-based user interface that enables us to make direct updates to our policies or rules.
    • Effective rule Execution Server, which allows us to assess the rules and their performance
    • After the rules are delivered, business users can make changes and keep them up to date without having to know a lot about technology.
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    Tungsten Automation formerly Kofax
    • Ease of use. The drag and drop configuration to create the processes makes the product easy to use and configure. Most of the icons are intuitive on what they are and how to use them. The use of the colored icons for each value also helps to know that that value is looking for.
    • Forms. The capture forms are easy to create and maintain. A new field can be added to the Extraction group and then the capture form is regenerated and that field is automatically added to the form with all the proper attributes. If an additional check box or field is added to the form, that field stays when regenerated. This differs from KTA 6.0.
    • Kofax has done pretty well integrating all the pieces of Kofax into one product. KC (Kofax Capture), KIC (Kofax Import Connector), KTM (Kofax Transformation Module with OCR), and workflow are all combined into KTA (Kofax Total Agility). This lets all of these features work together in one product. Kofax does keep adding more to the functions that maybe were left out original version. This makes Kofax Total Agility a robust product.
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    Cons
    IBM
    • Compatibility with third party software.
    • Use interface can be simplified.
    • Better Error handling framework.
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    Tungsten Automation formerly Kofax
    • Exception management within the platform can certainly be improved upon. If a job is suspended for any particular issue integrations can be put in place to attempt to handle them but it is kludgy and does not always work as anticipated.
    • The administration interface is based on Microsoft Silverlight which limits it to certain versions of Internet Explorer and the interface has seen better days. Their other application, Kofax Kapow, has a much more mature and intuitive interface. This supposedly is being replaced in the next major iteration but I have doubts it will be successfully done.
    • The product is expensive. It is also the Cadillac of workflow platforms with document transformation built in. In many cases the product can do what you want it to do but there may be other more cost effective platforms.
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    Alternatives Considered
    IBM
    Ease of use Ease of Administration
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    Tungsten Automation formerly Kofax
    Kofax TotalAgility is a beast of a package that gives you a thousand ways to tackle a problem, but it may not be the best platform for your needs. It is more of an enterprise platform that integrates well with other systems with moderate development time. Other packages may be cheaper, easier, and faster to implement depending on needs.
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    Return on Investment
    IBM
    • It has a positive impact as it provides a great way to define business rules, execute them, update them, manage different versions of rules.
    • Depending on the complexity of the applications, you can have thousands of rules.
    • It provides a nice way to test the rules, run simulations with different scenarios, different scales of requests and verify the decisions, performance, etc., and that helps a lot.
    • Since the decisions can be exposed through REST interface, it makes it very convenient to integrate with different applications, applications using different technologies.
    • The Business console makes it easy for business users to be able to define, modify rules and not have to depend on IT to do a lot of that work. This helps in bringing the time to change and use the rules to be very short as well as lets IT do more IT related tasks and provide better value to the organization.
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    Tungsten Automation formerly Kofax
    • Kofax TotalAgility is very expensive. Some customers have reported that using the KTA workflow has increased productivity and has a good ROI overall. The customers have not shared true numbers for me to give details.
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