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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Security QRadar SOAR

    Score8.6 out of 10
    N/AIBM Security® QRadar® SOAR is designed to help your security team respond to cyberthreats with confidence, automate with intelligence and collaborate with consistency. It guides your team in resolving incidents by codifying established incident response processes into dynamic playbooks.N/A

    Splunk Enterprise Security

    Score8.3 out of 10
    N/ASplunk Enterprise Security is an analytics-driven SIEM that helps to combat threats with actionable intelligence and advanced analytics at scale.N/A
    Pricing
    IBM Security QRadar SOARSplunk Enterprise Security
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Security QRadar SOARSplunk Enterprise Security
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUsage-based pricing: This simple, scalable option allows starting small with an initial users and capabilities and scaling up as more users are added, as well as capabilities and data. Enterprise-wide pricing: This option is based on either the size of the enterprise-wide IT infrastructure or the size and type of data sources being secured.—
    More Pricing Information
    Community Pulse
    IBM Security QRadar SOARSplunk Enterprise Security
    Considered Both Products
    IBM
    Chose IBM Security QRadar SOAR
    I think both, IBM Security QRadar SOAR and Splunk Enterprise are great tools.
    Incentivized
    Chose IBM Security QRadar SOAR
    IBM QRadar SOAR integrates seamlessly with IBM’s QRadar SIEM, making it an excellent choice for organizations that already use IBM's security solutions. This tight integration offers an end-to-end experience in threat detection and response.

    Cortex XSOAR integrates well with a …
    Incentivized
    Cisco
    Chose Splunk Enterprise Security
    Qradar is easy for first-timers. Easy to deploy and manage but if you need an advanced solution for ML, Anomaly Detection you need to use Splunk. Qradar is solid, too. But Splunk has advanced functionality for detection and automation.
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    15 Answers
    99%
    Would buy again
    109 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    14 Answers
    94%
    Delivers good value for the price
    90 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    16 Answers
    94%
    Happy with the feature set
    103 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    91%
    Lived up to sales and marketing promises
    80 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    12 Answers
    91%
    Implementation went as expected
    90 Answers
    Features
    IBM Security QRadar SOARSplunk Enterprise Security
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of IBM Security QRadar SOAR and Splunk Enterprise Security
    Feature
    IBM Security QRadar SOAR
    -
    Ratings
    Splunk Enterprise Security
    8.4
    107 Ratings
    6% above category average
    Centralized event and log data collection00 Ratings7.1105 Ratings
    Correlation00 Ratings8.9104 Ratings
    Event and log normalization/management00 Ratings8.9105 Ratings
    Deployment flexibility00 Ratings7.9106 Ratings
    Integration with Identity and Access Management Tools00 Ratings8.9101 Ratings
    Custom dashboards and workspaces00 Ratings9.8107 Ratings
    Host and network-based intrusion detection00 Ratings7.9101 Ratings
    Data integration/API management00 Ratings7.9103 Ratings
    Behavioral analytics and baselining00 Ratings8.899 Ratings
    Rules-based and algorithmic detection thresholds00 Ratings7.9100 Ratings
    Response orchestration and automation00 Ratings7.992 Ratings
    Reporting and compliance management00 Ratings8.9100 Ratings
    Incident indexing/searching00 Ratings8.0106 Ratings
    Best Alternatives
    IBM Security QRadar SOARSplunk Enterprise Security
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Splunk SOAR
    Score9.1 out of 10
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Enterprises
    Palo Alto Networks Cortex XSOAR
    Score1.1 out of 10
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Security QRadar SOARSplunk Enterprise Security
    Likelihood to Recommend
    8.8
    (18 ratings)
    7.1
    (109 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    9.1
    (4 ratings)
    Usability
    5.0
    (3 ratings)
    7.0
    (12 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (4 ratings)
    Support Rating
    6.0
    (1 ratings)
    7.3
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    6.4
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (98 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    7.3
    (1 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    8.2
    (1 ratings)
    User Testimonials
    IBM Security QRadar SOARSplunk Enterprise Security
    Likelihood to Recommend
    IBM
    IBM Security QRadar SOAR is versatile. All the major players in SOAR field require the administrator to have coding experience but with IBM it is different. IBM's solution is a full-fledged automation solution, and not some threat-based or limited one. Meaning whatever comes to your mind, if you can write the code, you can do it. This goes from daily tasks from SOC to daily tasks of your network or security administrator or any other administrator. You can manage your ITSM solution if you want to, IBM is a playground and there is much to discover in its capabilities. If you do not have the knowledge or if you want a SOC/Threat Based SOAR solution, meaning you want automation but you want it to be limited to an area and out-of-box, you may choose other alternatives.
    Incentivized
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    Cisco
    Based on my experience, Splunk is a strong git for some environments and a poor match for others. The distinction is primarily based on infrastructure complexity and budget. It's perfect for large enterprises with a mix of on-prem/cloud infrastructure. It's not a perfect match for small teams with restricted resources.
    Incentivized
    Read full review
    Pros
    IBM
    • QRadar's ability to collect, analyze and normalize vast amount of security data from various sources is remarkable.
    • QRadar allows us to define and automate incident response playbooks which have been amazing for streamlining the response to security incidents.
    • It offers and extensive library of pre-built connectors and support for common security standards facilitating seamless integration with a wide range of security tools.
    Incentivized
    Read full review
    Cisco
    • Writes Powerful Queries: The queries that can be written using the Splunk Query Language are very powerful and highly customizable to meet every need. Ex: Writing queries to search the intersection of two different sources like Network and Endpoint Logs.
    • Offers Dashboard Abilities: Helps build complex panels for Dashboards in addition to providing several out-of-the-box panels. Ex: creating panels to calculate the performance of analysts in a given timezone.
    • Helpful Search Aids: It helps to set up complex custom alerts very easily. The interesting fields section is very helpful while threat hunting. Ex: It shows all the users and the frequency of each in a failed login event. The user list on the interesting fields is useful to look for suspicious logins.
    Incentivized
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    Cons
    IBM
    • You still have to generate reports manually. Reports are very limited and practically not useful.
    • The solution should not be SOAR class. Automations usually don't work. It's apparent that it's not designed for that.
    • Lack of flexibility.
    • Practically no support. The reported integration problems have not been resolved.
    Incentivized
    Read full review
    Cisco
    • Improved User Interface Customization: While the interface is generally intuitive, providing more options for users to customize their dashboards and views would enhance the overall user experience. Tailoring the interface to specific roles or use cases could be a valuable addition.
    • Simplified Alert Management: Streamlining the process of managing alerts, such as grouping or categorizing them based on severity or type, would make it easier for security teams to prioritize and respond to incidents effectively.
    • Expanded Threat Intelligence Feeds: Increasing the variety and sources of threat intelligence feeds available within ES would provide a broader context for identifying and mitigating emerging threats, ensuring a more comprehensive defense against evolving attack vectors.
    Incentivized
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    Likelihood to Renew
    IBM
    I'd rate my likelihood of renewing the use of IBM Security QRadar SOAR as an 8 out of 10. Its strong automation, customization, and integration capabilities make it highly valuable for incident response and cybersecurity research. However, occasional complexity and the need for more streamlined usability prevent it from being a perfect score.
    Incentivized
    Read full review
    Cisco
    We are very happy with Splunk and would advise anyone to take a serious look at it. It might look pricey but the rewards Splunk offers seem endless.
    Incentivized
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    Usability
    IBM
    I would rate IBM Security QRadar SOAR's overall usability a 7 out of 10. The interface is quite functional and offers a wide range of features, but it can be somewhat complex and intimidating for beginners. Additionally, the configuration and customization can require a significant learning curve, especially for those without prior experience with security orchestration and automation platforms.
    Incentivized
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    Cisco
    Maintaining hundreds or even 1000+ SOC use cases is really difficult, considering that the Data sources may not always send the data. A module that detects data freshness issues and detect data format changes would be a great help. the main challenge today using Splunk Enterprise Security is making sure that the detection rules are still working properly given all the changes that occur in data source applications. Also, maintaining the data collects on tens of thousands of servers and more than 100k workstations is a real company IT challenge: the splunkbase forwarder may not support old OS anymore, while these are the most important to monitor. Moving to the Open Telemetry collector has become essential so that only 1 agent is required for both SIEM and application observability.
    Incentivized
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    Reliability and Availability
    IBM
    I would rate IBM Security QRadar SOAR's availability as 9 out of 10. The platform is highly reliable, with minimal unplanned outages or application errors, ensuring it’s available when needed. However, occasional minor maintenance periods or rare connectivity issues prevent it from achieving a perfect score in terms of availability.
    Incentivized
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    Cisco
    I don't think I've ever seen Splunk ES go fully offline or have any downtime greater than a few minutes on rare occasions.
    Incentivized
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    Performance
    IBM
    I would rate IBM Security QRadar SOAR's performance as 8 out of 10. Pages generally load quickly, and reports complete in a reasonable time frame, even for complex data. While integration with other systems is smooth, there can be occasional slowdowns when handling very large datasets or during peak usage, which affects the perfect score.
    Incentivized
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    Cisco
    It takes a long time for items to load if you are just generally searching through logs. It is best to use the data models which load faster but can be strange in terms of what is coming from which logs where. Yes, you can look it up, but this also requires familiarity with where things are and how to look them up.
    Incentivized
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    Support Rating
    IBM
    I would rate IBM Security QRadar SOAR's support an 8 out of 10. The support team is knowledgeable, responsive, and generally provides helpful solutions. However, there can be occasional delays when addressing more complex issues, which prevents it from being a perfect score. Overall, the support experience has been positive.
    Incentivized
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    Cisco
    It's good when it's responsive, but I've had times where I had to wait quite a while for a response. But these are typically the exceptions rather than the rule. When you do get a response it is always well-informed and appropriate. I would say they've been trending better over time with this.
    Incentivized
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    In-Person Training
    IBM
    No answers on this topic
    Cisco
    I experienced only on-line training, but the trainers were very professional and competent. Maybe it could be more useful if they also have an experience in projects because sometimes they didn't have a real project experience to communicate to the students. Anyway, it was very interesting and I learned many thing that's very difficoult (or maybe impossible!) to have by myself, aven if I have more than 10 years of Splunk activity experience.
    Incentivized
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    Online Training
    IBM
    No answers on this topic
    Cisco
    It was very interesting and I learned many thing that's very difficoult (or maybe impossible!) to have by myself. The only problem was that, when I worked with the Splunk Professional Services, I found some difference between the training contents and the information from PS. In addition is required a long experience on Splunk Enterprise for the data ingestion part, in other words I'm able to work with ES because I'm worling on Splunk since 11 years, otherwise I'd some problem.
    Incentivized
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    Implementation Rating
    IBM
    I would rate my satisfaction with the implementation of IBM Security QRadar SOAR as 7 out of 10. The process was generally straightforward, supported by helpful documentation and responsive support. However, certain advanced configurations proved more challenging and required more technical effort than anticipated, making the overall experience less seamless.
    Incentivized
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    Cisco
    It's a fantatic product and it was very useful the presence of Splunk Professional Services for the Design Phase and the final Health Check.
    Incentivized
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    Alternatives Considered
    IBM
    Overall, IBM Security QRadar SOAR offered the same set of functionality that was needed by the organization as offered by Splunk SOAR, but the former is less expensive and solves all the purpose within budget. In addition, integration with other IBM products was easier and made implementation of a SOAR solution much faster.
    Incentivized
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    Cisco
    Splunk enterprise is the only solution that we’ve been able to identify that provides risk based alerting, which allows our SOC to reduce analyst fatigue which would be a huge problem without it. Before RBA, there were thousands of alerts a day and it was impossible to review all of them
    Incentivized
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    Contract Terms and Pricing Model
    IBM
    No answers on this topic
    Cisco
    for my exterience, unit pricing and billing frequency are correct. As I already said, I hint to have more discount flexibility, expecially with new customers, because there are competitors less expensive and very aggressive that are dangerous. In addition the possibility to don't pay the license for the development period could be a very interesting feature for the final customers.
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    Scalability
    IBM
    I would rate IBM Security QRadar SOAR's overall scalability as 9 out of 10. It effectively scales to handle large volumes of incidents and can be deployed across multiple departments or sites. Its architecture supports growing data and integration needs, but advanced configuration for larger deployments may require more effort, preventing a perfect score.
    Incentivized
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    Cisco
    - 8 out of 10 and took 2 for the data pipeline and administration part. Even if you'd like to improve yourself or your team, you have to pay a lot of money and it could be more than GIAC education + cert. - Normalization for Data models and CPU-based searches can be a problem sometimes.
    Incentivized
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    Professional Services
    IBM
    No answers on this topic
    Cisco
    I had a fantastic experience with Splunk Professional Services: they worked with us in our last SON project (a SOC migration for a very large customer) and helped to build a multi tenent environment even if ES isn't a multi tenant platform. Th Splunk PS was a very professional and competent people, he is italian and was able to speak with our italian customers.
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    Return on Investment
    IBM
    • It provides comprehensive MTTD and MTTR metrics and we are aware of how secure our systems are at any given moment.
    • We use linux 7.7, therefore the integrations are smooth.
    • We've been able run our online shops securely for so long.
    Incentivized
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    Cisco
    • We have a 100% success rate on all our ES implementations due to the amazing documentation and Splunk enablement on the subject.
    • Our Splunk ES business has grown 100% YoY for the last 3 years.
    • In terms of long term management and maintenance, ES has been highly stable and predictable, reducing our overhead on costly services team for ad hoc maintenance work.
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    ScreenShots

    IBM Security QRadar SOAR Screenshots

    Screenshot of the IBM Security QRadar SOAR Breach Response solution. The software helps customers manage more than 180 global privacy reporting regulations including GDPR.Screenshot of the Playbooks Landing page, that shows all active playbooks in a single view, including how many are actively running, disabled, or are in draft.Screenshot of IBM Security QRadar SOAR’s Playbook Designer canvas, designed to lower the barrier to entry necessary to build automations through a graphical interface.Screenshot of the Tasks view shows all response tasks, organized by phase, that have either completed or are set to be executed.Screenshot of Threat Investigator automatically correlates incident information, curating an incident timeline from start to finish, including related artifacts and MITRE ATT&CK mappings.