IBM Sterling Warehouse Management System vs. logi-Cloud SaaS WMS

Like I previously mentioned, this software fits our needs right now because it allows us to control inventory and remove items when needed from our participating retailer's websites. The price is reasonable. Our traffic and shipping teams have also used this software to create fewer touch points in shipping and make the process more digital. That has been a big winner for us. You'll definitely want an internal IT team to support this software. The implementation process is long and tedious and you will need to restructure to fit your needs. That is difficult to do when you are a smaller business with cross-functional employees.

Incentivized

The logi-Cloud model is more suitable for the pieces handling operation model, regardless of B2B or B2C orders. With the barcode scanning function, inventory details are recorded one by one without errors. Ensure all the items are correctly picked in regards to the order. On the contrary, it is less appropriate for the CFS model.

• Pretty straight forward for entering new items or deleting items not needed in the feed anymore.
• Able to match vendor models to retailer SKU's without issue.

Incentivized

• Fast onboarding time, just 5 days
• Stable system, makes operations smooth
• Real-time data transition and update
• Intuitive UI, clear guidance

• Not able to export lists to excel. This is a big negative for me personally. It makes it harder and more time consuming to clean up accounts.
• Doesn't warn you if the same sender and receiver code are on another list.
• The dashboard is not the best. The next button that you would assume takes you to the next page actually doesn't, it ends up showing past interactions with the software. You have to click on the tiny numbers at the top to navigate. Super annoying. Not very user-friendly or appealing to the eye.

Incentivized

• The look and feel of dashboard, can be more professional
• Some bugs are still occur
• Does not support online payment via website, need to contact salesperson

• The overall impact has been good for us and I do feel like the software is worth the money they just need to do a lot of updating and making the software more user-friendly.
• As a ecommerce account manager, it is important that we are able to remove and add items quickly to our retailer sites. This software has allowed us to do that.
• Would like to see a more knowledgeable support staff that are able to work through issues in a timely matter.

Incentivized

• Fast ROI, as no upfront infrastructure cost incurred
• No worries about system maintenance fee
• The subscription fee is just 1/4 monthly salary of a warehouse operator