IBM Watson Language Translator (discontinued) vs. Weglot

Weglot is great for a small static website that doesn't have frequent content updates. It is also good for businesses that want to look at only a single language translation. It tends to fall apart when you either have a larger, growing website or multiple languages that you want to translate for. We had the system cut out several times when we first launched due to it repeatedly hitting our translation cap, with little or no warning from the vendor. Once it happened during a critical communication time.

Incentivized

• It worked.
• It is Pre-configured app.
• It is useful.

Incentivized

• Automatic translations across a wide variety of languages
• Ability to make custom translations to better clarify phrases
• Dynamic swapping of resources like pdfs based on language
• Good analytics on use

Incentivized

• Sometimes it doesn't work when it is configured to two or more services.
• It should be working with more than two services.

Incentivized

• Price model is very poor for larger websites who produce content regularly
• Price model is also poor for multiple language options (ie, each language translation is a separate cost)
• Customer service isn't very helpful (non-US based company)

Incentivized

Weglot was really the only option we saw that met the needs of our schools. If we could find another tool that did the same thing for a cheaper price or was more reliable in it's customer service, we would have went with that system. As it is, they seem to the the best game in town, despite the higher price tag.

Incentivized

• Sometimes it worked.
• It has some erratic problems.
• It must be working with two or more services.

Incentivized

• Improves the ability for us to deliver accessible content to various non-speaking constituents
• High cost for a benefit that used to be free (Google Translate) adds an extra expense to our business
• Poor customer service means families are sometimes cut off from new translated content, leaving them with a poor experience

Incentivized