iCharts vs. Manhattan Active Customer Engagement
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
iCharts | Score8 out of 10 | Mid-Size Companies (51-1,000 employees) | iCharts is a Business Intelligence and Analytics solution for NetSuite. With this solution, users can transform their NetSuite data into interactive, real-time analytics without leaving their NetSuite dashboard. iCharts includes drag-and-drop chart creation and best-practice templates. The vendor’s value proposition is that iCharts accelerates an organization’s analytics strategy by empowering their team with the critical data-driven tools they need. | $10,000 per installation |
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
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| Entry-level Setup Fee | $3,000 per installation | No setup fee | ||||||||||||||
| Additional Details | Based on number of NetSuite licenses | — | ||||||||||||||
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| iCharts | Manhattan Active Customer Engagement | |
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| Small Businesses | Cyfe Score4 out of 10 | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | Qlik Cloud Analytics (Qlik Sense) Score8.1 out of 10 | Customer.io Score9.1 out of 10 |
| Enterprises | Sisense Score6.9 out of 10 | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| iCharts | Manhattan Active Customer Engagement | |
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| Likelihood to Recommend | 8.0 | 8.0 |
| Data Sharing and Collaboration | 5.0 | - |
| Data Sources | 4.0 | - |
| iCharts | Manhattan Active Customer Engagement | |
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| Return on Investment | No answers on this topic |
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| ScreenShots | iCharts Screenshots |


