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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iConnectX

    N/AN/AN/AN/A

    Startdeliver

    Score10 out of 10
    N/AN/A

    $445

    per month

    Pricing
    iConnectXStartdeliver
    Editions & Modules
    Basic
    $0
    Basic
    $445
    per month
    Offerings
    Pricing Offerings
    iConnectXStartdeliver
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    iConnectXStartdeliver
    Security
    Comparison of Security features of iConnectX and Startdeliver
    Feature
    iConnectX
    -
    Ratings
    Startdeliver
    10.0
    1 Ratings
    16% above category average
    Role-based user permissions00 Ratings10.01 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of iConnectX and Startdeliver
    Feature
    iConnectX
    -
    Ratings
    Startdeliver
    10.0
    1 Ratings
    14% above category average
    API00 Ratings10.01 Ratings
    Integration with Salesforce.com00 Ratings10.01 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of iConnectX and Startdeliver
    Feature
    iConnectX
    -
    Ratings
    Startdeliver
    9.5
    1 Ratings
    8% above category average
    Product usage00 Ratings10.01 Ratings
    Help desk / support tickets00 Ratings9.01 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of iConnectX and Startdeliver
    Feature
    iConnectX
    -
    Ratings
    Startdeliver
    9.4
    1 Ratings
    9% above category average
    NPS surveys00 Ratings9.01 Ratings
    Sponsor tracking00 Ratings9.01 Ratings
    Customer profiles00 Ratings10.01 Ratings
    Automated workflow00 Ratings10.01 Ratings
    Internal collaboration00 Ratings10.01 Ratings
    Customer health scoring00 Ratings9.01 Ratings
    Customer segmentation00 Ratings9.01 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of iConnectX and Startdeliver
    Feature
    iConnectX
    -
    Ratings
    Startdeliver
    9.8
    1 Ratings
    16% above category average
    Customer health trends00 Ratings10.01 Ratings
    Engagement analytics00 Ratings10.01 Ratings
    Revenue forecasting00 Ratings9.01 Ratings
    Dashboards00 Ratings10.01 Ratings
    User Ratings
    iConnectXStartdeliver
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    iConnectXStartdeliver
    Likelihood to Recommend
    V2Soft
    No answers on this topic
    Startdeliver
    with Startdeliver, we could instantly know what are clients are doing in our platform, even our salesteam testing out prospects. this is such an invaluable insight to have. And by also adding an integration to a CRM, this is just a cheat code done so simply, that competitors can only look in awe.
    Incentivized
    Read full review
    Pros
    V2Soft
    No answers on this topic
    Startdeliver
    • Track the features your clients are using
    • Churn prevention
    • Shared spaces for collaboration
    • Integration
    Incentivized
    Read full review
    Cons
    V2Soft
    No answers on this topic
    Startdeliver
    • Not necessarily a bad thing, but being so simple, it could contain even more advanced features for "customer success", but however, the reason you really use Startdeliver is for its simplicity
    • could be slightly more distinct separation between customers and internal user (you confuse what is what sometimes)
    • I don't fully understand the naming and logic about their new packages, but this is subjective opinion
    Incentivized
    Read full review
    Usability
    V2Soft
    No answers on this topic
    Startdeliver
    from its incredible UI/X, to its easy to use features, to its native integrations, and to its overall approach to easily keep track of your customer success function as such - if you are not using Startdeliver as a CS team - you must be doing something wrong, so don't hesitate.
    Incentivized
    Read full review
    Alternatives Considered
    V2Soft
    No answers on this topic
    Startdeliver
    Planhat might be a unicorn headed platform with incredible functions and features as well, but in reality, who will really use all of those features? Most CS teams just wants simplicity, not for things to become rocket science. Stay simple and go for a platform that will keep you grounded to the hardcore basics, and let your CS team do the rest.
    Incentivized
    Read full review
    Return on Investment
    V2Soft
    No answers on this topic
    Startdeliver
    • saves atleast 30% time per customer
    • Prevents churn thanks to great healthscoring and customer details function
    • becomes an integrated source of truth
    Incentivized
    Read full review
    ScreenShots