Ideagen Risk Management vs. ManageEngine Application Control Plus

Pentana is great for monitoring PIs and risks. We find it less helpful for monitoring projects (with the Actions module); it isn't quite flexible enough for our needs, though the support team have been very helpful in adding custom fields for us.

It works great if you want to run an application as an admin. We did find out that it will not work, or at least we cannot get it to work for users that need to change the IP address on their endpoint to connect to a traffic light. So far those users are still admins until we can figure it out

Incentivized

• Pentana is excellent for monitoring, recording and reporting on PIs. Very easy to use the PI module.
• Pentana is excellent for monitoring risks at various levels (service, strategic etc.). Risks are displayed very clearly in a tree structure and the module is relatively easy to use.

• Console built well and easy to understand
• Support is awesome
• Pulls in the exe information so that it is easy to allow the application to be ran as an admin

Incentivized

• Pentana could improve the free Documents module that comes with Pentana Risk. At the moment documents have to be linked to an action in order to display query results (such as how many documents are due for review) - this can be confusing for users who don't understand why there is an action linked. There is also no easy way for users to see the documents that are assigned to them.
• We would like to use the Actions module fully in order to monitor our corporate projects, but it a bit confusing for users and not very flexible when a project doesn't mirror Pentana's way of monitoring actions.

• The agent on the endpoint will sometimes fail to install or it will get corrupted. Nothing in the console that we can find tells us that there is an issue
• Create an agent that also works with the other products that you sell. If we have more than one product there is a chance that it may not work
• I really do not have a 3rd. This is a really good product

Incentivized

Some modules are more user-friendly than others. It's sometimes not obvious where to click to update the fields (or even that field titles can be clicked on). We have written 'Howdys' to help users. There can also seem to be a lot of steps/clicks to updating risks and actions. The Reports module on Pentana classic is certainly not user-friendly, particularly the Report Layout and Charts modules - we were told these would be integrated into the web version but this hasn't happened yet.

Extremely easy to use. Once we had a good idea of how it worked we had it up and running in about 2 weeks. It did take us nearly 9 months to get it installed and fully operational on all users endpoints that needed it. My admin on the team that runs the software loves it.

Incentivized

The support team are excellent and always answer queries promptly. They are very helpful.

We selected Pentana because our neighbouring authorities are users and had spoken highly of the product and given us demonstrations; some of our staff were also familiar with Pentana when it was called Covalent. It seemed to be the best product on the market for monitoring risks, PIs and projects.

ME has many more applications that are in the database that will work. The cost was also much cheaper that is until we confronted the other vendor about us finding another product. At that point it was too late. We own other ME products and have found success in all of them

Incentivized

• Pentana Risk has allowed my team to focus on other areas of work whereas before we would be manually chasing for updates on PIs and risk. Pentana Risk does the chasing for us!
• We are able to produce reports for audit purposes very easily, rather than sending spreadsheets which is what we used to do.
• New managers can easily inherit risks, projects and PIs and see all of this on a custom portal, saving them time when they start.

• This product will help us better secure our environment. That alone is a huge cost savings
• We have allowed users that were admins to still be able to install some software on their endpoints without having admin rights on the whole endpoint
• This product has woke up some in the department to look for applications that do not require admin rights.

Incentivized