illumin vs. Verint Knowledge Management
illumin vs. Verint Knowledge Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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illumin | Small Businesses (1-50 employees) | illumin is a fully cloud-based research and knowledge data management tool. It is not merely a help desk option. It collects, records, quantifies, and precis's request queries from an organisation's users and provides responses to them from researchers. The resulting requests and responses becomes a comprehensive, audited database of information that can be easily shared. The knowledge base that is built can be searched by users and researchers alike. With its analytical reporting feature and… | N/A | |
Verint Knowledge Management | N/A | Verint Knowledge Management aim to help agents find and share the information needed to answer both customer inquiries and questions they may have themselves. The solution helps ensure the answers agents access are consistent, up to date, and easily accessible. | N/A |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | Free demonstration available | — | ||||||||||||||
More Pricing Information |
illumin | Verint Knowledge Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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illumin | Verint Knowledge Management | |
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Small Businesses | Notion Score 8.8 out of 10 | Notion Score 8.8 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Tridion Score 9.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Tridion Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
illumin | Verint Knowledge Management | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (19 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (2 ratings) |
Usability | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 9.1 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (1 ratings) |
illumin | Verint Knowledge Management | |
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Likelihood to Recommend | Softlink No answers on this topic | Verint |
Pros | Softlink No answers on this topic | Verint |
Cons | Softlink No answers on this topic | Verint |
Likelihood to Renew | Softlink No answers on this topic | Verint |
Usability | Softlink No answers on this topic | Verint |
Support Rating | Softlink No answers on this topic | Verint |
Implementation Rating | Softlink No answers on this topic | Verint |
Alternatives Considered | Softlink No answers on this topic | Verint |
Return on Investment | Softlink No answers on this topic | Verint |
ScreenShots | Verint Knowledge Management Screenshots |