Inbenta Chatbots

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Inbenta Chatbots
Score 9.5 out of 10
Enterprise companies (1,001+ employees)
According to the vendor, businesses already spend a lot of time and resources creating a strong knowledge base and FAQ section in their database. Inbenta incorporates that information into a chatbot so the user's customers can ask a question and receive the information they need immediately. Companies can now provide their customers with a real-time, 24/7 chat experience directly through their branded web page or social media. With Inbenta's chatbot technology, there's no need for developers…N/A
Pricing
Inbenta Chatbots
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Inbenta Chatbots
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeRequired
Additional DetailsInbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.
More Pricing Information
Community Pulse
Inbenta Chatbots
Considered Both Products
Inbenta Chatbots
Chose Inbenta Chatbots
The program I have been using so far is not actually listed on this platform, it is called Marketing Master IO; while AMAZING, I have found that while in the early stages of development, there is a lack of some features and the Alexa advantage has taken all-important at this …
Top Pros
Top Cons
Best Alternatives
Inbenta Chatbots
Small Businesses
Smith.ai Live Website Chat
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Score 9.0 out of 10
Medium-sized Companies
Genesys DX (discontinued)
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Score 10.0 out of 10
Enterprises
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All AlternativesView all alternatives
User Ratings
Inbenta Chatbots
Likelihood to Recommend
9.5
(2 ratings)
User Testimonials
Inbenta Chatbots
Likelihood to Recommend
Inbenta Technologies Inc.
In my case, being that I serve a very niche customer base and have had an excellent result with this tool, I would widely tell anyone within my industry and niche to go for it! I can't speak for larger applications but based on my experience with them; I would be confident to recommend it.
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Pros
Inbenta Technologies Inc.
  • Integrate the voice into the customer experience.
  • A real, relatable and up to par spanish translation.
  • An amazing customer service structure.
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Cons
Inbenta Technologies Inc.
  • I have not come across an issue that tech support is not willing/able to fix or teach a way around it.
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Alternatives Considered
Inbenta Technologies Inc.
The program I have been using so far is not actually listed on this platform, it is called Marketing Master IO; while AMAZING, I have found that while in the early stages of development, there is a lack of some features and the Alexa advantage has taken all-important at this point, we have that more and more of our target clientele use Alexa and this gives us an edge.
Read full review
Return on Investment
Inbenta Technologies Inc.
  • We have been able to expedite the process of interaction and capturing details for orders using the chatbots.
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ScreenShots

Inbenta Chatbots Screenshots

Screenshot of Intelligent Chatbots for Skype that understand customersScreenshot of Chatbots that can execute transactions for customersScreenshot of Real-time self-service analytics