InetSoft Style Intelligence vs. OpenText Magellan BI & Reporting

It's great for the accumulation and assimilation of various data formats to be channeled into a single end-point, whether that be a table or a report. It reminds me so much of SPLUNK in that regard. The application is also very easy to use and has been configured in such a way that it is appealing and productive for both novice and expert users. I was able to pick up the basis after a solitary day's training. We've mainly used it to create bespoke dashboards and visuals, thereby allowing for effective report writing. This was a major consideration from Senior Management before the application was purchased. There haven't been any real drawbacks with the software thus far.

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iHub is a decent enough environment that it serves our needs. We can have unlimited users and it can tie into AD although we do not use that feature currently. It is a decent place to store all of the reports in one location, even though for us it is not visually appealing to the end users. iHub is not a place where you want to create robust/interactive dashboards for end users to drill through and follow a "story".

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• Easy to use with a very user-friendly interface, making onboarding with the tool a lot easier.
• Able to mash up/integrate data from different sources and file types which helps a lot with consolidation.
• Good customer service/support that makes solving problems/issues a lot faster.

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• It is fairly easy to set the sharing rules for a report/dashboard.
• They have a decent amount of time frame options for setting a schedule to generate a report.
• The support is mostly helpful and timely if you have an issue.

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• I think the user interface is in need of an upgrade, as its starting to show it's age a little. It looks like it needs a rehaul in the department.
• Hopefully, the company can grow and then have more frequent interactions with their customers.
• I am slightly wary that support may not have the same proficiency at the very highest level, as my company reaches the expert user level.

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• Setting up a "dashboard" is extremely lacking in functionality. The different chart widgets you place on the page do not interact with each other. When you select an item from one do not expect it to highlight or filter another.
• The speed and stability are not great, but maybe that is just our environment not being up to snuff...even though we are above the "recommended" settings.
• The main GUI for a user is TERRIBLE. You log into a File Tree format where you have to navigate folders to reach the correct dashboard. There are ways around this, but it would either require an expensive payment to the Professional Services team to revamp to UI or another option they gave us was to create the "Default Dashboard" and provide that link to users and in that Dashboard, you use a new tab to include the navigation back to the main screen so that at least on the initial load the user is taken to a friendly looking dashboard instead of a file tree.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

InetSoft is a more cost-effective option that offers the same functionality, features, and usability. It is a great option, especially for SMEs. It also has top-notch customer service/support which is a key factor in selecting any agency or tool. I recommend using InetSoft especially for small businesses

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Our instance of iHub does not stack up against the other larger BI tools out today. It is a good place to store reports in a central location that allows users to run very specific reports on demand, but it is not a place I would want to store all of my "dashboards". As far as holding individual reports that are specific to an individual need, it is a great tool. If you want to create a report that will be used as a Template for a Form or a Label, iHub is a good choice to store and schedule the report or call it via API to generate it and return it to your calling app.

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Independently Invited by TrustRadius

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• Reduction in excessive space for data storage repositories
• Faster time to analyse data and metadata. Quicker to reach objective analysis
• Conclusive informational reporting

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info