Infinity vs. ProProfs Help Desk
Infinity vs. ProProfs Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Infinity | N/A | Infinity is an all-in-one project management platform where you can organize anything. The vendor says they offer a toolset that allows you to organize any type of project, no matter the size and complexity. Customizable structure and powerful overview features make sure that, as you keep using the tool, your workflow never becomes cluttered, but rather organized in the most flexible way. With the ability to have your data just a click away, you’ll… | $3.75 per month per user | |
ProProfs Help Desk | Mid-Size Companies (51-1,000 employees) | ProProfs Help Desk is a customer support tool that promises to help agents track and resolve customer-care-related issues. The cloud-based software aims to enable businesses to deliver a delightful customer experience. This becomes possible with faster and effective ticket resolution. Key benefits and capabilities include: Timely resolution of customer queries: Customers feel delighted with timely responses. ProProfs help desk ticketing system allows managers and system… | $49 3 Users |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | 14-Day Money Back Guarantee | — | ||||||||||||||
More Pricing Information |
Infinity | ProProfs Help Desk | |
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Project Management |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Infinity | ProProfs Help Desk | |
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Small Businesses | Stackby Score 9.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | SAP Ruum Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Quickbase Score 9.2 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Infinity | ProProfs Help Desk | |
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Likelihood to Recommend | 8.1 (3 ratings) | 6.4 (1 ratings) |
Support Rating | 9.0 (2 ratings) | 7.3 (1 ratings) |
Infinity | ProProfs Help Desk | |
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Likelihood to Recommend | Infinity | ProProfs |
Pros | Infinity | ProProfs |
Cons | Infinity | ProProfs |
Support Rating | Infinity | ProProfs No answers on this topic |
Alternatives Considered | Infinity | ProProfs |
Return on Investment | Infinity | ProProfs |
ScreenShots | ProProfs Help Desk Screenshots |