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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infinity

    Score8.5 out of 10
    N/AInfinity is an all-in-one project management platform where you can organize anything. The vendor says they offer a toolset that allows you to organize any type of project, no matter the size and complexity. Customizable structure and powerful overview features make sure that, as you keep using the tool, your workflow never becomes cluttered, but rather organized in the most flexible way. With the ability to have your data just a click away, you’ll…

    $3.75

    per month per user

    Service Autopilot

    Score8 out of 10
    N/AService Autopilot, from BACKTELL in Richardson, is a business operations management system for small home services businesses.N/A
    Pricing
    InfinityService Autopilot
    Editions & Modules
    Basic
    $3.75
    per month. Total $18.75/month billed annually per user
    PRO
    $6
    per month. Total $30/month billed annually per user
    ENTERPRISE
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    InfinityService Autopilot
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details14-Day Money Back Guarantee—
    More Pricing Information
    Features
    InfinityService Autopilot
    Project Management
    Comparison of Project Management features of Infinity and Service Autopilot
    Feature
    Infinity
    8.3
    4 Ratings
    8% above category average
    Service Autopilot
    8.0
    1 Ratings
    4% above category average
    Task Management9.03 Ratings8.01 Ratings
    Resource Management8.72 Ratings8.01 Ratings
    Team Collaboration9.33 Ratings8.01 Ratings
    Support for Agile Methodology8.01 Ratings00 Ratings
    Document Management5.23 Ratings8.01 Ratings
    Mobile Access9.04 Ratings00 Ratings
    Change request and Case Management9.01 Ratings00 Ratings
    Scheduling00 Ratings8.01 Ratings
    Workflow Automation00 Ratings8.01 Ratings
    Email integration00 Ratings8.01 Ratings
    Best Alternatives
    InfinityService Autopilot
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    InfinityService Autopilot
    Likelihood to Recommend
    9.0
    (4 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    InfinityService Autopilot
    Likelihood to Recommend
    Infinity
    Inifnity helps ensure projects stay on track while helping team members maximize productivity. Additionally, this software offers comprehensive reporting capabilities so managers can get real-time insights into the performance of their entire team or individual projects. Also a good thing is that is very cheap.
    Incentivized
    Read full review
    BACKTELL, INC
    Service AutoPilot is a fantastic system for client service tracking and scheduling. While there are a few features and details I would personally like to see changed or added, the ultimate purpose of the system is well executed, fairly simple to use, and easy to understand. My recommendation would be to add more specific details such as canceled or closed clients and closed/canceled service history on active clients to remain permanently.
    Incentivized
    Read full review
    Pros
    Infinity
    • Beautiful UI.
    • Really customizable to your needs.
    Incentivized
    Read full review
    BACKTELL, INC
    • service history, tracking
    • service scheduling
    • service/client notes
    Incentivized
    Read full review
    Cons
    Infinity
    • Better communication when issues arise
    Incentivized
    Read full review
    BACKTELL, INC
    • when closing/canceling a service completely from a clients account it would be nice to still have the history to see what they had done in the past incase they change their mind later and wish to continue the service
    • cancel/closed client historys would also be nice as if someone sold their home, it would be nice to be able to see what was done on that property prior to inform new owners, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    Infinity
    No answers on this topic
    BACKTELL, INC
    Service Autopilot has a versatile set of features that we use across all facets of our business. We use it for history tracking on clients properties, notes specific to the service and/or the client, as well as pricing details
    Incentivized
    Read full review
    Usability
    Infinity
    Very easy to use
    Incentivized
    Read full review
    BACKTELL, INC
    No answers on this topic
    Support Rating
    Infinity
    The support for Infinity project management software is undeniably excellent. The customer service team have proven to be knowledgeable and efficient, responding quickly to queries with accurate solutions. Furthermore, the extensive online resources provide an array of tips and advice on using the product, helping users get the most out of it. What's more, the developers are always adding new features and improvements to make sure that the users stay ahead of the curve when it comes to their business needs. This also means that if there's ever an issue with a feature or functionality, they'll be quick to address it and even provide guidance on how to best use it in order to achieve a desired outcome.
    Incentivized
    Read full review
    BACKTELL, INC
    No answers on this topic
    Alternatives Considered
    Infinity
    Infinity provides more flexibility for less money
    Incentivized
    Read full review
    BACKTELL, INC
    We use the two systems collaboratively. Both systems offer different features which we use bits and pieces of what we need from each to make the system work for our needs.
    Incentivized
    Read full review
    Return on Investment
    Infinity
    • Saves time.
    • Because of customization, it allows me to create different workflows depending on the project.
    Incentivized
    Read full review
    BACKTELL, INC
    No answers on this topic
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