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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Service Autopilot

    Score8 out of 10
    N/AService Autopilot, from BACKTELL in Richardson, is a business operations management system for small home services businesses.N/A
    Pricing
    Service Autopilot
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Service Autopilot
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Service Autopilot
    Considered Both Products
    BACKTELL, INC
    Chose Service Autopilot
    We use the two systems collaboratively. Both systems offer different features which we use bits and pieces of what we need from each to make the system work for our needs.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Service Autopilot
    Project Management
    Comparison of Project Management features of Service Autopilot
    Feature
    Service Autopilot
    8.0
    1 Ratings
    4% above category average
    Task Management8.01 Ratings
    Resource Management8.01 Ratings
    Scheduling8.01 Ratings
    Workflow Automation8.01 Ratings
    Team Collaboration8.01 Ratings
    Document Management8.01 Ratings
    Email integration8.01 Ratings
    Best Alternatives
    Service Autopilot
    Small Businesses
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.8 out of 10
    All AlternativesView all alternatives
    User Ratings
    Service Autopilot
    Likelihood to Recommend
    8.0
    (1 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    User Testimonials
    Service Autopilot
    Likelihood to Recommend
    BACKTELL, INC
    Service AutoPilot is a fantastic system for client service tracking and scheduling. While there are a few features and details I would personally like to see changed or added, the ultimate purpose of the system is well executed, fairly simple to use, and easy to understand. My recommendation would be to add more specific details such as canceled or closed clients and closed/canceled service history on active clients to remain permanently.
    Incentivized
    Read full review
    Pros
    BACKTELL, INC
    • service history, tracking
    • service scheduling
    • service/client notes
    Incentivized
    Read full review
    Cons
    BACKTELL, INC
    • when closing/canceling a service completely from a clients account it would be nice to still have the history to see what they had done in the past incase they change their mind later and wish to continue the service
    • cancel/closed client historys would also be nice as if someone sold their home, it would be nice to be able to see what was done on that property prior to inform new owners, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    BACKTELL, INC
    Service Autopilot has a versatile set of features that we use across all facets of our business. We use it for history tracking on clients properties, notes specific to the service and/or the client, as well as pricing details
    Incentivized
    Read full review
    Alternatives Considered
    BACKTELL, INC
    We use the two systems collaboratively. Both systems offer different features which we use bits and pieces of what we need from each to make the system work for our needs.
    Incentivized
    Read full review
    ScreenShots