Service Autopilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Service Autopilot
Score 7.4 out of 10
N/A
Service Autopilot, from BACKTELL in Richardson, is a business operations management system for small home services businesses.N/A
Pricing
Service Autopilot
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Service Autopilot
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Service Autopilot
Considered Both Products
Service Autopilot
Chose Service Autopilot
We use the two systems collaboratively. Both systems offer different features which we use bits and pieces of what we need from each to make the system work for our needs.
Features
Service Autopilot
Project Management
Comparison of Project Management features of Product A and Product B
Service Autopilot
8.0
1 Ratings
7% above category average
Task Management8.01 Ratings
Resource Management8.01 Ratings
Scheduling8.01 Ratings
Workflow Automation8.01 Ratings
Team Collaboration8.01 Ratings
Document Management8.01 Ratings
Email integration8.01 Ratings
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Service Autopilot
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User Ratings
Service Autopilot
Likelihood to Recommend
8.0
(1 ratings)
Likelihood to Renew
8.0
(1 ratings)
User Testimonials
Service Autopilot
Likelihood to Recommend
BACKTELL, INC
Service AutoPilot is a fantastic system for client service tracking and scheduling. While there are a few features and details I would personally like to see changed or added, the ultimate purpose of the system is well executed, fairly simple to use, and easy to understand. My recommendation would be to add more specific details such as canceled or closed clients and closed/canceled service history on active clients to remain permanently.
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Pros
BACKTELL, INC
  • service history, tracking
  • service scheduling
  • service/client notes
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Cons
BACKTELL, INC
  • when closing/canceling a service completely from a clients account it would be nice to still have the history to see what they had done in the past incase they change their mind later and wish to continue the service
  • cancel/closed client historys would also be nice as if someone sold their home, it would be nice to be able to see what was done on that property prior to inform new owners, etc.
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Likelihood to Renew
BACKTELL, INC
Service Autopilot has a versatile set of features that we use across all facets of our business. We use it for history tracking on clients properties, notes specific to the service and/or the client, as well as pricing details
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Alternatives Considered
BACKTELL, INC
We use the two systems collaboratively. Both systems offer different features which we use bits and pieces of what we need from each to make the system work for our needs.
Read full review
ScreenShots