TrustRadius

Inno vs. OctoTools

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Inno
Score 1.0 out of 10
N/A
N/AN/A
OctoTools
Score 0.0 out of 10
N/A
N/A
$2,621.25
one-time fee
Pricing
InnoOctoTools
Editions & Modules
No answers on this topic
Basic
$2,621.25
one-time fee
Offerings
Pricing Offerings
InnoOctoTools
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
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InnoOctoTools
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User Ratings
InnoOctoTools
Likelihood to Recommend
1.0
(1 ratings)
-
(0 ratings)
Usability
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
InnoOctoTools
Likelihood to Recommend
Innovare Social Innovation Partners
I can think of no business or scenario that would benefit from any relationship with this company. They are horrible from the initial sale, to the installation, to the billing, to the customer service, to lies posted in response to unfavorable reviews of their company. Literally the worst company I have had the displeasure of dealing with in over 21 years in business.
Verified User
Anonymous
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JBM Systems
No answers on this topic
Pros
Innovare Social Innovation Partners
  • switch up contracts
Verified User
Anonymous
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JBM Systems
No answers on this topic
Cons
Innovare Social Innovation Partners
  • unscrupulous contract record keeping/amending documents
  • ironclad contracts that allow no buyout for things like COVID
  • billing practices where THEY got new software and could no longer autodraft but explained it like we didn't pay on time
Verified User
Anonymous
Read full review
JBM Systems
No answers on this topic
Usability
Innovare Social Innovation Partners
You can't use a kiosk within a hospital that is shut down for COVID; furthermore they put the wrong ad in the wrong place (reversed two of our ads)...the public facing ad was put in the employee break room and the one intended for healthcare providers was put in the ER waiting area. We only discovered this months later when we personally visited the hospital. They did reverse them but no concession was made for their mistake.
Verified User
Anonymous
Read full review
JBM Systems
No answers on this topic
Return on Investment
Innovare Social Innovation Partners
  • zero ROI...ZERO!
  • huge expense of over $23k for NOTHING
Verified User
Anonymous
Read full review
JBM Systems
No answers on this topic
ScreenShots