What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
112 Ratings

InsideView

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
112 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

Likelihood to Recommend

InsideView

Researching organizations to find the best points of contact. Sometimes companies will not divulge information about employees that work there over the phone or recommend the best person to speak with. So tools like inside view help assist with finding appropriate people to speak with in more tight-lipped companies, and helps with basic size and scope questions.
No photo available

Feature Rating Comparison

Prospecting

InsideView
8.2
Advanced search
InsideView
8.3
Identification of new leads
InsideView
8.1
List quality
InsideView
7.7
List upload/download
InsideView
7.9
Ideal customer targeting
InsideView
8.6
Load time/data access
InsideView
8.4

Sales Intelligence Data Standards

InsideView
7.8
Contact information
InsideView
7.4
Company information
InsideView
7.8
Industry information
InsideView
8.1

Data Augmentation & Lead Qualification

InsideView
7.7
Lead qualification process
InsideView
7.5
Smart lists and recommendations
InsideView
7.9
Salesforce integration
InsideView
8.7
Company/business profiles
InsideView
7.9
Alerts and reminders
InsideView
7.9
Data hygiene
InsideView
6.9
Automatic data refresh
InsideView
7.6
Tags
InsideView
7.0
Filters and segmentation
InsideView
8.1

Sales Intelligence Email Features

InsideView
7.3
Sales email templates
InsideView
7.0
Append emails to records
InsideView
7.7

Pros

InsideView

  • InsideView has a large repository of companies with lots of information: company size, revenue, employees, articles as well as industry specific information.
  • My reps love the option to view "more" and look at discovery questions by industry. It gives them questions to lead with, as well as ideas of what they should be researching.
  • InsideView has a new look and feel rolling out soon. VERY excited about the update.
Missy Parrish profile photo

Cons

InsideView

  • While the company now supports 12 million global companies and 30 million executives, this is significantly below that of their primary competitors. Other sales intelligence vendors provide up to 10x the company coverage and up to 3x the contact coverage. Coverage of AsiaPac and Latin America is quite limited.
  • Family Trees are limited to subsidiaries so it is difficult to identify local opportunities for leveraging an MSA or targeting local branches.
  • Most US profiles are thin Equifax profiles providing little detail (e.g. no family tree linkage, business descriptions, or contacts).
  • Financials limited to public company Income Statements. For some reason, they never added the Balance Sheet or Cash Flow Statement.
  • The company has not rolled out any significant enhancements to their sales product since 2013 with the exception of adding more profiles. They have shifted their focus to marketing and an API.
  • While they offer some industry content, it is significantly weaker than that found in Hoover's and Avention.
  • They have moved to limit the number of downloads in the service as they sell an InsideView Target service to marketers. Competitors provide few restrictions on company and contact download (though most limit the number of downloadable emails).
  • There is no way to target executives by function across a company and download the prospectinglist. This is becoming a key requirement as firms move to Account Based Marketing and Account Based Sales Development. Competitors such as Hoover's and Avention provide screening across the family tree by job function and level. They also have a deeper set of company linkages than InsideView.
Michael Levy profile photo

Likelihood to Renew

InsideView

InsideView 8.0
Based on 18 answers
If it was up to me, and me alone, I would select InsideView 100% of the time. Unfortunately it isn't my decision, so my company moved to Data.com. My guess is that it was a financial decision, made by folks that don't use the products. I know that at the end-user level, my team preferred InsideView over Data.com, which is clunky and cumbersome.
Christine Christou profile photo

Usability

InsideView

InsideView 8.0
Based on 8 answers
i like that it is embedded directly into SF.com, however because I have to double check contacts in LinkedIn, I waste time going from one system to the other. integration of the two would be great.
No photo available

Reliability and Availability

InsideView

InsideView 7.0
Based on 2 answers
Seems to always work.
No photo available

Performance

InsideView

InsideView 7.3
Based on 2 answers
It's pretty fast.
No photo available

Support

InsideView

InsideView 8.0
Based on 6 answers
They have a knowledgebase, recorded videos, scheduled training sessions, and integrated feedback for content problems (content quality is an inherent issue in all sales intelligence products due to the ongoing decay of company and executive information. It is estimated that 2% of contacts in a database go bad each month due to executive transitions). When I have flagged out of date content, they have quickly researched and repaired the errors with notes indicating the resolution. Corrections were quickly reflected in their database.I would give them a ten, except they lack live instant messaging.
Michael Levy profile photo

In-Person Training

InsideView

InsideView 6.0
Based on 1 answer
She was fine, but we only had one session
No photo available

Online Training

InsideView

InsideView 10.0
Based on 1 answer
Seeing the demo during the sales cycle, not much training was needed due to this application being plug and play.
Christina Lipton profile photo

Implementation

InsideView

InsideView 8.0
Based on 7 answers
We had to work with InsideView for some custom configurations example we have a custom field in Salesforce called ha location that needed let's say NJ to spell out New Jersey and make certain fields mandatory. They were easy to work with though.
Jennifer Miller profile photo

Alternatives Considered

InsideView

In my previous company, I was using both Linkedin and ZoomInfo, both of them were good, but there was a lot of restrictions with the basic versions, and when we shifted to the LinkedIn Sales Navigator, and ZoomInfo the quality improved but there was not much to get like InsideView. In my current company, at first we were using LinkedIn, but now I appreciate the decision made by our seniors to shift to InsideView. It is my personal opinion that I feel InsideView is better than LinkedIn and ZoomInfo.
No photo available

Return on Investment

InsideView

  • There has definitively been an ROI as far as revenue.
  • Time ROI is hugely positive. I can work for 30 minutes and finish what used to take me a week.
  • Importing lists has saved a lot of time for our admins.
Blaine Broth profile photo

Pricing Details

InsideView

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison