TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Inspectlet

    Score7.9 out of 10
    N/AInspectlet is a web heatmapping tool. Features include heatmapping, session recording and form analytics.N/A

    OpenSearch

    Score8.2 out of 10
    N/AOpenSearch is an open-source software suite for search, analytics, and observability applications licensed under Apache 2.0. Powered by Apache Lucene and driven by the OpenSearch Project community, OpenSearch offers a vendor-agnostic toolset that can be used to build applications, or as an end-to-end solution, or connected with preferred open-source tools or partner projects.N/A
    Pricing
    InspectletOpenSearch
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    InspectletOpenSearch
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    InspectletOpenSearch
    Small Businesses
    Smartlook
    Score8.8 out of 10
    Elasticsearch
    Score8.5 out of 10
    Medium-sized Companies
    Crazy Egg
    Score7.9 out of 10
    Elasticsearch
    Score8.5 out of 10
    Enterprises
    Crazy Egg
    Score7.9 out of 10
    Amazon CloudSearch
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    InspectletOpenSearch
    Likelihood to Recommend
    8.0
    (2 ratings)
    8.0
    (1 ratings)
    User Testimonials
    InspectletOpenSearch
    Likelihood to Recommend
    Inspectlet
    Small organization with limited resource can really make use of [Inspectlet]. Its really user friendly and don't need much expertise or training to use and you can have the entire department using it the very next day its implemented. But if its a large company, you might be better off with other session replay tools.
    Incentivized
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    Open Source
    OpenSearch Service presents a cost-effective pricing model, allowing users to pay solely for their usage without being burdened by minimum fees or upfront commitments. Its seamless integration with various AWS services enhances its adaptability for a wide range of data analysis requirements and also I love using it isn't it enough.
    Read full review
    Pros
    Inspectlet
    • Inspectlet does analysis of sessions really well. We were able to view our funnel and view sessions that completed and dropped-off at various points. Setting up the funnel and doing the analysis was very easy.
    • I thought Inspectlet was very easy to integrate. During the integration, I was able to send metadata that allowed for increased flexibility during analysis. I loved that Inspectlet integrated with Segment.io.
    • I thought the tool's pricing was positioned well for the features it offered.
    Incentivized
    Read full review
    Open Source
    • Gives us millisecond response times
    • Mainly open-source
    • Integration Seamlessly with AWS
    • Has a very big community so problems are fixes sooner then later
    Read full review
    Cons
    Inspectlet
    • Be more consistent on recording the sessions
    • Create an approved chrome extension that can be used to link session replay ids we gather in our Analytics tool like Adobe to the actual Inspectlet tool
    • Lots of times main dashboard doesn't load. Make the tool more bug free.
    Incentivized
    Read full review
    Open Source
    • Needs more descriptive documentation
    • The UI feels a bit old
    • Some functionality still doesn't work correctly
    Read full review
    Alternatives Considered
    Inspectlet
    I tried out several session recording tools. The things that really stood out to me about Inspectlet were the interface and integration. Inspectlet was easiest for me to integrate and start sending custom metadata. I also liked that you could set up Inspectlet to capture every session automatically. Finally, I really enjoyed Inspectlet's funnel reporting feature. It sped up useful analysis tremendously because most of the sessions we were interested in corresponded to funnel interaction.
    Incentivized
    Read full review
    Open Source
    Well as I said, Elastic is behind paywall now and managing OpenSearch through AWS is so seamless that we just love it. It gets updates faster we don't have to manage separate infra and many other settings to work with elastic search and some of the tools that it provides are better then them.
    Read full review
    Return on Investment
    Inspectlet
    • There is no dollar figure to put as an ROI but the value this tool provides is much much more than the investment.
    • To be able to know the site from users perspective is the best ROI anyone can expect
    Incentivized
    Read full review
    Open Source
    • Well we had 200 ms response times which decreased to 100ms while using OpenSearch
    • Easy to use security plugins we dont need external IAM
    • Super Easy Integration with many AWS Services such as kinsesi data stream and dynamoDB
    Read full review
    ScreenShots