Intermedia Email Plus vs. Rackspace Email

Intermedia Email Plus

Intermedia Email Plus

2 Reviews and Ratings

Rackspace Email

Rackspace Email

3 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Intermedia Email Plus	Score 9.0 out of 10	N/A	Intermedia Email Plus Exchange Email is a combined email productivity and security suite, providing anti-phishing, email archiving, email backup and archiving, as well as access to AnyMeeting web conferencing included via a subscription.	N/A
Rackspace Email	Score 10.0 out of 10	N/A	Rackspace Email presents what the vendor describes as a reliable, cost-effective solution for small business email hosting. Hosting services start at 25GB, and services include email migration, spam and virus protection built-in, an upgrade to include archiving, and 24x7x365 support.	$2.99 per month per user

Pricing

Intermedia Email Plus

Rackspace Email

Editions & Modules

No answers on this topic

Rackspace Email: $2.99
per month per user
Rackspace Email Plus: $3.99
per month per user
Rackspace Email Plus + Add Archiving: $6.99
per month per user

Offerings

Pricing Offerings
Intermedia Email Plus	Rackspace Email
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Intermedia Email Plus	Rackspace Email

Features

Intermedia Email Plus

Rackspace Email

Secure Email Gateway

Comparison of Secure Email Gateway features of Product A and Product B
	Intermedia Email Plus 7.8 1 Ratings 7% below category average	Rackspace Email - Ratings
Anti-malware	8.01 Ratings	00 Ratings
Customizability	8.01 Ratings	00 Ratings
Data Loss Protection	7.01 Ratings	00 Ratings
Threat Detection	8.01 Ratings	00 Ratings
End-to-End Encryption	8.01 Ratings	00 Ratings
Management Tools	8.01 Ratings	00 Ratings

Best Alternatives
	Intermedia Email Plus	Rackspace Email
Small Businesses	Zoho Mail Score 9.3 out of 10	SiteGround Score 9.1 out of 10
Medium-sized Companies	Avanan Score 9.8 out of 10	WP Engine Score 7.3 out of 10
Enterprises	Avanan Score 9.8 out of 10	Pantheon Score 8.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Intermedia Email Plus	Rackspace Email
Likelihood to Recommend	9.0 (1 ratings)	10.0 (2 ratings)
Usability	9.0 (1 ratings)	- (0 ratings)
Support Rating	9.0 (1 ratings)	8.0 (1 ratings)

User Testimonials
	Intermedia Email Plus	Rackspace Email
Likelihood to Recommend	Intermedia This is the perfect solution for businesses that want a scalable solution with a fixed cost per user. Intermedia is amazing with no contracts. Incentivized John Rivers Owner, IT Consultant Read full review	Rackspace If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well). Incentivized Stephen Adams Senior CRM & Technology Manager Read full review
Pros	Intermedia Excellent support Great performance Incentivized John Rivers Owner, IT Consultant Read full review	Rackspace Racksapce is quick and helpful when contacted for support. Rackspace is easy to set up and run on various email clients. The service is affordable and compares well with any similar services. It has a nice admin panel which is easy to follow and understand. Incentivized Verified User Anonymous Read full review
Cons	Intermedia Email filtering is good, but not excellent Office 365 default settings require a little tweaking (registry) Incentivized John Rivers Owner, IT Consultant Read full review	Rackspace Ticket system - For the most part, it's fine, but you have to log in to see the ticket/case messages. The email notification only lets you know you have a message. Login speed - It takes a bit longer than what most users would like to login to the admin panel. Clicks to control panel - The default screen is the ticket screen. I would prefer the home page immediately include a method to get to my admin tools beyond ticket creation. Incentivized Stephen Adams Senior CRM & Technology Manager Read full review
Usability	Intermedia I love the usability of Intermedia Email Plus. The only downfall isn't their fault. The issue with Office 365 registry settings requires changes to connect to Intermedia Email Plus flawlessly. Incentivized John Rivers Owner, IT Consultant Read full review	Rackspace No answers on this topic
Support Rating	Intermedia Native English speaking support, excellent response, and quick resolution. Support is amazing at Intermedia. Incentivized John Rivers Owner, IT Consultant Read full review	Rackspace Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better. Incentivized Stephen Adams Senior CRM & Technology Manager Read full review
Alternatives Considered	Intermedia Intermedia Email Plus support is better, costs are comparable or better, and backups are better than the alternatives. Incentivized John Rivers Owner, IT Consultant Read full review	Rackspace No answers on this topic
Return on Investment	Intermedia Scalable for seasonal/variable employee count Easy administration Easy onboarding Incentivized John Rivers Owner, IT Consultant Read full review	Rackspace We have had little disruption with our emails. I can think of only one problem in the last three years. Incentivized Verified User Anonymous Read full review
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