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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Intouch Insight

    Score6 out of 10
    N/AIntouch Insight offers a portfolio of customer experience management (CEM) products and services that promise to help global brands delight their customers, strengthen brand reputation and improve financial performance. Intouch was founded in 1992 and works with over 300 brands in North America, offering its CEM software and services which include: customer experience management software survey software mobile forms software mystery shopping…N/A

    Tally

    Score8.5 out of 10
    Small Businesses (1-50 employees)
    Tally is an online form builder designed to make creating online forms simple and free. No coding required — users simply type questions like they would in a doc to get started. The form editor is designed to accommodate both beginners and experienced users, scaling from simple forms to sophisticated workflows. Key Features: Unlimited forms and submissions Conditional logic and calculations Multi-page and password-protected…

    $0

    Pricing
    Intouch InsightTally
    Editions & Modules
    No answers on this topic
    Tally Free
    $0
    Indefinitely per user
    Tally Pro
    $29
    per month per user
    Tally Business
    $89
    per month per user
    Offerings
    Pricing Offerings
    Intouch InsightTally
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Some of Tally's advanced features are available for free without limits. Tally Pro ($29/month) adds team collaboration features, while Tally Business ($89/month) includes enterprise controls like email verification and submissions data retention control.
    More Pricing Information
    Features
    Intouch InsightTally
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Intouch Insight and Tally
    Feature
    Intouch Insight
    -
    Ratings
    Tally
    8.7
    1 Ratings
    8% above category average
    Survey templates00 Ratings10.01 Ratings
    Themes00 Ratings8.01 Ratings
    Custom logo/branding00 Ratings8.01 Ratings
    Survey Content
    Comparison of Survey Content features of Intouch Insight and Tally
    Feature
    Intouch Insight
    -
    Ratings
    Tally
    10.0
    1 Ratings
    16% above category average
    Changes to live survey00 Ratings10.01 Ratings
    Question design help00 Ratings10.01 Ratings
    Multiple question types00 Ratings10.01 Ratings
    Survey Logic
    Comparison of Survey Logic features of Intouch Insight and Tally
    Feature
    Intouch Insight
    -
    Ratings
    Tally
    10.0
    1 Ratings
    18% above category average
    Survey logic flexibility00 Ratings10.01 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Intouch Insight and Tally
    Feature
    Intouch Insight
    -
    Ratings
    Tally
    10.0
    1 Ratings
    21% above category average
    Data export00 Ratings10.01 Ratings
    Standard reports00 Ratings10.01 Ratings
    Analytics00 Ratings10.01 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Intouch Insight and Tally
    Feature
    Intouch Insight
    -
    Ratings
    Tally
    10.0
    1 Ratings
    15% above category average
    Access controls00 Ratings10.01 Ratings
    Compliance00 Ratings10.01 Ratings
    Best Alternatives
    Intouch InsightTally
    Small Businesses
    MindTouch
    Score7 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Sogolytics
    Score9 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Medallia
    Score8.9 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Intouch InsightTally
    Likelihood to Recommend
    6.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Intouch InsightTally
    Likelihood to Recommend
    InTouch Insight Inc.
    Intouch Insights is great for companies needing to a deeper look at their customer base without the need to pay for a consultant to do it. Intouch does enable you to reach people on all platforms (desktop, mobile, tablet) and lets you create a decent experience too. If you're a small marketing team, make sure you allow the appropriate time span to set up and use the software as it can eat into time.
    Incentivized
    Read full review
    Tally
    well suited to create forms to send to customers and partners with all the informations we need to proceed with the request. For example if we need to create a new account we need names, address, and other informations specific to our SAAS
    Incentivized
    Read full review
    Pros
    InTouch Insight Inc.
    • Compatible with most smartphones: Our forms can be viewed and used on almost every smartphone. Some outliers may be phones that are not up-to-date on software.
    • Variety: We can make an array of form types enabling us to really update our mobile experience. We also have a good selection of question types to use to build out engaging forms rather than stale ones.
    • Simple to use: The builder interface is really simple to use. You can drag your questions to shake up the order, add images if needed, and you can even provide a question description to give users more detail.
    Incentivized
    Read full review
    Tally
    No answers on this topic
    Cons
    InTouch Insight Inc.
    • Data can be "collected" offline: If the person uses the form offline, it's supposed to sync with our software after they come online. We've found that it doesn't always sync well and we have to use incomplete data or trash the form fill as a whole.
    • Set up is a little challenging: We had to work with a customer rep along with reading the help forum to get this set up the way we wanted it to be, causing us to use up time we didn't originally allot to it.
    • Issue alerts: While it does work most of the time, we have had a few hiccups with the issue alert functionality. We would actually find the issue or be informed of the issue before the software alerted us.
    Incentivized
    Read full review
    Tally
    No answers on this topic
    Usability
    InTouch Insight Inc.
    No answers on this topic
    Tally
    it is well done and easy to use. Creating and modifying forms is easy and fun
    Incentivized
    Read full review
    Alternatives Considered
    InTouch Insight Inc.
    Compared to InTouch, these three look like amateurs. They are far too simple and do not have the mobile capability and mobile display appearance as InTouch. While they are cheaper alternatives, you'd be losing out on a lot of key benefits, especially with analytics, that InTouch delivers to its users.
    Incentivized
    Read full review
    Tally
    No answers on this topic
    Return on Investment
    InTouch Insight Inc.
    • Positive: More reliable answers in a neater presentation.
    • Positive: Creation of more forms without adding more time, leading to more insights.
    • Positive: Reduction in cost on materials (paper, pens, etc) which equals the cost of the software.
    Incentivized
    Read full review
    Tally
    No answers on this topic
    ScreenShots

    Tally Screenshots

    Screenshot of How to create forms for all purposes in seconds without knowing how to code, and for free.Screenshot of Some of the advanced features packed in a simple form builder.Screenshot of Tally's smart features that make it easy to turn forms into a tailored experience for every respondent.Screenshot of How to customize the design and layout to fit any form to a brand.Screenshot of How to share and display forms to connect with audiences across platforms.Screenshot of Some of the popular integrations to sync form submissions.