iVend Retail vs. RetailEdge

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iVend Retail
Score 8.0 out of 10
N/A
iVend Retail is a point-of-sale software solution with features such as stock management with handheld devices and SMS integration.N/A
RetailEdge
Score 7.5 out of 10
N/A
RetailEdge is a point of sale solution with features such as inventory management, customer relationship management, and mobile deplyoment.N/A
Pricing
iVend RetailRetailEdge
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
iVend RetailRetailEdge
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
iVend RetailRetailEdge
Top Pros
Top Cons
Best Alternatives
iVend RetailRetailEdge
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Square POS
Square POS
Score 9.1 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.5 out of 10
Epicor Eagle
Epicor Eagle
Score 8.5 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
iVend RetailRetailEdge
Likelihood to Recommend
10.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
iVend RetailRetailEdge
Likelihood to Recommend
CitiXsys
iVend Retail is very scalable, so can be used for small retailers, as well as multi-branch retailers. As the software is intuitive, training times are not extensive and allow a user to progress with other areas as they become familiar with the software. Any retailer will be familiar with the functions within a POS package, but there are many extra in iVend.
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High Meadow Business Solutions
Many of our competitors were franchised base or a "factory store" meaning they HAD to use a specific software. This could be nice, but also very intrusive, in that they saw everything you were doing and could dictate what/when/how you ordered merchandise. So this is good for the independent retailer who does not need or have access to something created at a large corporate level.
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Pros
CitiXsys
  • Recording sales
  • Stock management
  • Sales reporting
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High Meadow Business Solutions
  • The front end register was ideal for new, young sales and customer service reps. Detailed reports and cutomer management worked really well.
  • Gift card issuing and redeeming was very easy and simple to track
  • Individual user id's meant we could track sales for contests and customer service issues as well
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Cons
CitiXsys
  • Other ERP connections
  • Cross language support
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High Meadow Business Solutions
  • Like any complex program there were bells and whistles that were bundled and only available if you paid for a better package.
  • Tech Support was paid for on an annual plan and even though we rarely needed it, the few occasions I did have to call (never during regular working hours of course) I wan't a "gold" member and therefore had to pay or wait or both
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Alternatives Considered
CitiXsys
The alternatives in the market may be able to achieve some of what iVend does, but there is not an alternative around that can offer all options. iVend has POS, loyalty, ecom, passes, ERP and much more out of the box, without having to customise. This results in a low overall base cost.
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High Meadow Business Solutions
Only system for POS I ever used. I looked at others, but couldn't stomach the idea of migrating all that info to another system.
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Return on Investment
CitiXsys
  • Low initial cost to implement
  • Omni channel at the centre
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High Meadow Business Solutions
  • I could not have done daily business without it
  • It knew a lot more about the retail process than I did. For instance, I knew I should look at sell through reports, but did not know how to run them or read them. Their tutorials were very helpful
  • Even though I complained about the tech support, their user base forums were great for knowledge and trouble shooting and seemed to be well proctored by the comapny as well.
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ScreenShots