Jamf Protect vs. ThreatLocker

If the environment is predominantly Apple based then Jamf Protect is a strong solution for providing EDR capabilities to endpoints. The detection capabilities are up to par with other leading EDR tools and it integrates well with Jamf MDM. Additionally, the compliance, telemetry, log forwarding, and USB device management being included as part of Jamf Protect provide good ROI.

Incentivized

Threatlocker does exactly as it advertises. I would recommend it to anyone seeking a comprehensive solution for managing software approvals. It is also very easy to use with an online support team, or Cyberheros, as they call it, that is very quick and responsive. The preset programs are also a nice touch, making deployment easy.

Incentivized

• Low resource use Protected Agent - stops tampering with agent and is not a resource hog
• Managed and custom Analytics - along with the out of the box Analytics provided by JAMF, admins can also set up their own to focus on areas of concern eg NISTcompliance items
• Vendor support - support is very responsive and knowledgeable

Incentivized

• Application whitelisting.
• Unified audits of everything network & application.
• Clean and concise portal to manage the same.
• Dynamic ability to allow users to request more apps.
• Security and a sense of complete control.

Incentivized

• Jamf scoping can be a but of a pain sometimes
• For none security specialists it can be a little hard to navigate the portal
• It can be hard at times to understand the alerts and what is causing them

Incentivized

• When running the Unified Audit, I like to use certain filters. I wish there as a way to save those filters, so I don't have to select them every time I do a Unified Audit.

Incentivized

ThreaLocker has done its job and has prevented malware from executing. It has stopped an encryption process once already. It has kept a user from going to a bad website. He tried twice and was wondering why he was getting an error message from ThreatLocker and ESET both.

Incentivized

Jamf Protect is easy to manage. It is a separate interface from Jamf MDM which is nice for Security Operations teams. It allows Security teams to manage only the Security aspects without having to dig through all of the MDM configurations. For exception uses cases, Jamf Protect does provide options to customize settings where needed.

Incentivized

Technician and Analyst alike will love this tool as long as they learn to use it. They have fantastic study material that breaks everything down on it where to find settings and how to best manage the tool. End users are the only complaints we get only because they sometimes don't understand that installing a PDF convertor that is labeled as Free on the internet isn't always in their best interest.

There is rarely ever an outage. I have seen slowness in ThreatLocker service. But that is very rare too!

Incentivized

ThreatLocker is always available. The admin's console loads very fast and report runs almost instantly. It does not interfere with operating system.

Incentivized

You can email, call or do online chat with tech support. I love their online chat. They are quick and friendly. Also, if you need to show them something, you can give the chat technician permission from your Chat box to allow the tech access to your computer. They also can pull out your admin console on their side. They can look at your "Unified Audit" log and see the same thing that you can. They have a good KnowledgeBase that you can look for answers. They have what is called "ThreatLocker University" where you can go through tutorials and take tests.

Incentivized

The owners and co-founders work with you through Zoom Meetings. They walk you through how to use and setup ThreatLocker. They also have webinars. You also can go through ThreatLocker University online training.

Incentivized

Using ThreatLocker University online training is very easy and informative. You take online tests to see how well you learned the material. It is great!

Incentivized

ThreatLocker is a family ran business. The owners, co-founders work with you to ensure you are up and running as quickly as possible. They went to ensure your success with ThreatLocker.

Incentivized

In some aspects, Jamf Protect was far superior to the others mentioned above. The only downside I can see is that it is only macOS which could be a problem for hybrid environments.

Incentivized

Prior to buying ThreatLocker, we evaluated Tanium's whitelisting module. We felt that ThreatLocker's method of baselining existing applications and comparing them to known IoC's made for an easier implementation. To be fair, this was solely based on demonstrations by each vendor and not by actual PoC's. The implementation for ThreatLocker went smoothly and we have very few issues with the product that require support intervention. When support is needed, it is readily available via chat.

Incentivized

ThreatLocker is very easy to add new ThreatLocker agents on computers and servers. It is very easy to do. You can install an agent on a computer or server in about 2 minutes or less.

Incentivized

• Reduced helpdesk tickets for admin tasks; reduces overall IT costs
• Reduced lost time due to malware
• Reduced lost data due to infected computers needing a wipe and purge of any malware

Incentivized

• Allowed us to deliver zero-trust at an affordable cost
• Can be managed with existing skillset
• Most cost effective application control for small businesses

Incentivized