ThreatLocker a must have in your Security Stack!
February 20, 2025

ThreatLocker a must have in your Security Stack!

Matthew Carey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with ThreatLocker

We are an MSSP that needed an Application Control tool for a good price since we offer this tool to all size companies. This tool met our requirements both on price and on function of what it offers. It provides a solid replacement for UAC and provided a way to limit what users install on their devices.

Pros

  • Vendor Support is top notch. Quick response times and incredibly easy to talk to.
  • Application Control when tuned properly works exactly as you would expect. Giving your Internal IT and MSPs complete control over what is allowed in the environment.
  • Easy Deployment with an RMM via their stub installers
  • Integration with most PSA systems allowing automatic ticket closures when the CyberHeros work something before your team can get to it. (~5 mins)

Cons

  • Customization of the Tray and Pop ups
  • More control for the Cyber Heros for Apps that are approved
  • NA
  • Applications that are new to the environment can be blocked even if they are wanted. Which can cause strain on the environment if not properly tuned or prepped.
  • We have this deployed onto around 7700 endpoints at this moment with less than 0.01% of issues with the agent or its functionality being noted. It's incredibly stable and the Vendor support further helps if it does break, and they can usually fix it without 15 mins.
  • We have had this tool on customers, and it has single handedly stopped Ransomware attacks by itself when the customers previous EDR failed to catch threat actor attacks. I can remember 3 separate instances where someone did something to cause an attack and ThreatLocker brought it to a screeching halt due to the application control and built-in ringfencing it provides.
Technician and Analyst alike will love this tool as long as they learn to use it. They have fantastic study material that breaks everything down on it where to find settings and how to best manage the tool.

End users are the only complaints we get only because they sometimes don't understand that installing a PDF convertor that is labeled as Free on the internet isn't always in their best interest.
The pricing is what matters the most on this. We went with ThreatLocker mostly because of their pricing and as time has gone on, we have completely fallen in love with the tool. The vendor support is miles better than all other tools I have used and being able to freely schedule time with either our main ThreatLocker Engineer ([...]) or our Account Rep ([...]: Now in Marketing but still loves us :D), gives us the support we need to make sure that any needs are met effectively.

Do you think ThreatLocker delivers good value for the price?

Yes

Are you happy with ThreatLocker's feature set?

Yes

Did ThreatLocker live up to sales and marketing promises?

Yes

Did implementation of ThreatLocker go as expected?

Yes

Would you buy ThreatLocker again?

Yes

Best suited for all types of companies that have employees. You never know what kinds of things people will click (even on accident) which can try to install unwanted applications onto your devices.

I can't really think of a company that wouldn't want to run this tool since it's so game changing when it comes to endpoint security and the cost of the tool being significantly lower than most standard EDRs out there with the added benefit of Application control.

ThreatLocker Feature Ratings

Endpoint Security
10.0
Anti-Exploit Technology
10
Endpoint Detection and Response (EDR)
10
Centralized Management
10
Hybrid Deployment Support
10
Infection Remediation
10
Malware Detection
10

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