TrustRadius: an HG Insights company

JAMS Incident Management vs. Squadcast

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JAMS Incident Management

    N/AN/AJAMS Incident Management is incident alerting and on-call escalation software for IT operations teams. The platform receives alerts from monitoring tools, email, webhooks, and an application programming interface (API), then notifies and escalates to designated responders until an incident is acknowledged.

    $40

    per month 5 users

    Squadcast

    Score8.6 out of 10
    N/ASquadcast is an end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.

    $7

    per user/month

    Pricing
    JAMS Incident ManagementSquadcast
    Editions & Modules
    Starter
    $8
    per month per user
    Professional
    $18
    per month per user
    Enterprise
    Contact Sales
    per year for organizations needing 25+ users
    Essential
    $7.00
    per user/month
    Standard
    $19.00
    per user/month
    Pro
    $39.00
    per user/month
    Enterprise
    $79.00
    per user/month
    Offerings
    Pricing Offerings
    JAMS Incident ManagementSquadcast
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$7 per user/month
    Additional DetailsA 14-day trial is available before getting started. Higher tiers add channels, integrations, and capacity for teams. Annual pricing saves $2/user.The stated prices are only for annual commitment only, for other details please refer the pricing page. We do offer custom pricing for large Enterprise customers and On-Premise deployments.
    More Pricing Information
    User Ratings
    JAMS Incident ManagementSquadcast
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    JAMS Incident ManagementSquadcast
    Likelihood to Recommend
    JAMS Software
    No answers on this topic
    Squadcast Inc.
    We tied Squadcast into our CI/CD pipeline for Airflow monitoring of workflows, and had it looking for failures and specific jobs. Then communicating out to a resource group with automated no answer or response next person communication. A lot of tools stop at one generic communication, but Squadcast allows you to take it a step further.
    Incentivized
    Read full review
    Pros
    JAMS Software
    No answers on this topic
    Squadcast Inc.
    • Allows you to configure monitoring on events across the enterprise
    • Very flexible in the channels that you can communicate to - i.e. Slack, Email, SMS, etc...
    • Provides integrations into the systems that you use on a daily basis
    • Has a very easy to use online interface that comes with little to no learning curve
    Incentivized
    Read full review
    Cons
    JAMS Software
    No answers on this topic
    Squadcast Inc.
    • Can be costly depending on how deep your budget is!
    • Support is not always the best
    Incentivized
    Read full review
    Alternatives Considered
    JAMS Software
    No answers on this topic
    Squadcast Inc.
    Squadcast is a much more user friendly product that works with multiple platforms and tools. I can't say this easily for the other tools that I've used
    Incentivized
    Read full review
    Return on Investment
    JAMS Software
    No answers on this topic
    Squadcast Inc.
    • Squadcast has allowed us to reduce cost of an incident overall by reducing time to find an issue, communicate, and get an assigned resource.
    • Squadcast has created an increased awareness among teams in the enterprise of services and processes.
    Incentivized
    Read full review
    ScreenShots

    JAMS Incident Management Screenshots

    Screenshot of Dashboard

    Squadcast Screenshots

    Screenshot of Incident TimelineScreenshot of Incident Response page, with War RoomScreenshot of Incident Dashboard