Javelo by Tellent vs. Superhuman Docs

In my experience with using Javelo to complete my career evaluations, it generally performs adequately as long as I complete the full review in a single session. Once you're in the written question-and-answer portion of the review, the platform gives clear guidance and is easy to follow. However, if you exit the session partway through, it is difficult to find out what actions you have remaining. The dashboard language is ambiguous in this case, using terms like 'preparation' to refer to the written review (because it is in preparation for the in-person interview). Also 'finalization' means completing the written interview but there is another acknowledgment that needs to be completed after the in-person interview; it is only after this step that the full evaluation cycle is complete. Additionally, I have had the experience of my in-progress session not being saved although I took what I thought were the right steps to save my answers to return to later. After the first time this happened, I made sure to type everything in a separate document and just paste it into Javelo rather than risk having to start over again.

Incentivized

Coda is great to build a place for your users to go to and see information. It is easy to navigate through and the variety of content creation is great. However, it is not always easy to create what you want and there is a lot of playing around and learning. Coda also sometimes misses some functionality which is expected. For example, downloading a list of users that have access to the platform. Being able to send push notifications when a new page has been created etc. Overall it is a good tool to use just be prepared to invest time!

Incentivized

• Once you are in the review portion of the platform, following the prompts is straightforward.
• The dashboard shows clear indicators of whether you have an action remaining in the review process.

Incentivized

• Flexibility. It's easy to get started on a small scale, but add more complex organization strategies as needed.
• Integrations. It's simple to ingest data from sources like Zapier for time-saving automations.
• Useful components. View table data across different formats like cards or custom detail views.

Incentivized

• If you exit the review before completing all prompts, the answers will not always be saved. I have had this happen twice when I couldn't finish the questions in a single sitting and despite saving my session, I had to start from the beginning.
• When returning to an in-progress session (assuming it is saved correctly), it is less clear at what stage in the review process you are, and what is remaining.
• I have had difficulties with the language defaulting to French on my login page and in automated emails.

Incentivized

• It takes getting used to in terms of how the formulas per column is implemented, in contrast to how we build tables in Excel. For organization/team purchase, it would be worth considering having a training for the core team of users. Right now, we do a lot of self-learning.
• Inability to email charts or image without these objects being hosted on a third party. The community has been great in providing workarounds but it would be much more convenient to be able to have such ability natively.
• APAC Support. I'm based in Malaysia, due to timezone differences, even with a livechat implemented, the support for each step and conversation takes up to 24 hours per response. Having some hours covered in our timezone would greatly improve customer support experience.

Incentivized

Coda is definitely something that has been proven to drive positive impact in our organization. We have many divisions that can benefit from this that we have yet to explore. It would definitely be worth renewing.

Incentivized

There is a little bit of a learning curve on where to point and click to add in different elements and make edits. But it is still very manageable once you get the hang of it. I do still have some issues with some of my connected pages updating each other when I don't want them to sync. So I'll end up editing one page, and it will make the same edits on another page.

Incentivized

So far in the past year, we haven't had situations that Coda has gone down for us which is great.

Incentivized

We haven't done any integrations - the initial part of our experience we found that for docs with complex formulas, the page tends to load slowly but in recent months, Coda has improved and optimized the loading times in general and we generally don't find any problems in terms of speed anymore.

Incentivized

Mainly due to timezone differences. I think Coda's support in general is well implemented and executed. They know their stuff and are helpful. But since I'm not in the same timezone, solution rates are slower for me, and that's not something I prefer. I work in customer service, too, and more often than not, time is important. Shortening the solution time would be a much greater experience.

Incentivized

I'm relatively inexperienced but this experience is meaningful. It would have been nice to have some guidance from Coda so that we understood more on Coda's purpose and potential.

Incentivized

Javelo.io is the primary platform my company uses for reviews and interviews; the other products mentioned primarily serve as HR management and organization (such as PTO requests, employee handbooks & guidelines, salary calculator, org structure, and benefits enrollment). In that regard, Javelo.io offers a more social-focused approach to HR that is well-suited for performance reviews and interviews.

Incentivized

While all of the products listed have great features and platforms, there was always one thing missing from them that I would need to get from another application. Coda was the first one we used that really combined some of the best parts of those products and allowed us to use it in one place. I also appreciate the flexibility of creating your own framework and workflow, unlike in other tools where you have to follow how they capture data and organize projects.

Incentivized

I think scalability is definitely good here since it's based on number of doc makers. Implementation into each dept becomes simpler. That being said, due to the nature of our work, we find it easier that we have a "super user" and then a team of other doc makers. This would make the doc creation and management more efficient.

Incentivized

• More timely completion of reviews (over 80% completed before the deadline in the last cycle).
• Better participation in career reviews.
• Provides a structured formula to career reviews that provides measurable indicators for analysis.

Incentivized

• Increased insight for all stakeholders involved--both in terms of overview and details
• Better grip on issues and escalations--reduced friction, confusion, and higher clarity on status, next actions, and ownership.
• Reduced time required by those who need to maintain all information. Record (a detail) once and use multiple times.

Incentivized