Jenzabar Internet Campus Solution (JICS), discontinued vs. S2K Enterprise

JICS is well suited for schools that have long-used Jenzabar products or are looking for a stripped down, direct data management system. If someone is seeking innovation or the latest in features and technology, I do not believe they would be as pleased with JICS. It's a bare bones system alternative.

Incentivized

This ERP is suited for products that do not require customizations or personalization. Ideally, if you are selling a product as is, then S2K will fit your needs. Make sure to have all of the requirements for each piece laid out. For instance, with products - know all of your attributes and functionality for product pages ahead of time. Include this in the presentation for ERP selection. Ask what functionality is out of the box, and what is a customization. Ask for quotes ahead of time. This may increase the overall cost of the ERP as well as the time it takes to launch. Example: Product reviews, cross sells, remarketing, abandoned cart integration, etc

• Jenzabar Internet Campus Solution (JICS) is good at interacting with the Jenzabar database.
• Jenzabar Internet Campus Solution (JICS) can integrate with Active Directory to allow for one set of credentials and also has its own credential management system for local accounts to be created.
• Jenzabar Internet Campus Solution (JICS) will display grades as soon as they are entered into the Jenzabar database.

Incentivized

• Customization for various businesses.
• One-stop shop for managing a website, real time inventory, order processing, accounting, and shipping.
• The platform is easy to use. Whether it is used by a customer service member, designer, or developer.

• Jenzabar is unwilling to work with other companies to integrate information across multiple platforms.
• The quality of JICS is contingent upon appropriate use and entry by those on campus. While not a limitation to JICS itself, there seems to be more problems with JICS in this regard than I have noticed on other campuses with other platforms.
• JICS is typically behind on the times. Features it adds today were commonplace for others much earlier.

Incentivized

• There will most likely be customizations made for a particular niche site to integrate with their system.
• Product reviews, up sells, and cross sells are not built into the website functionality. Customization to the offerings would be needed.
• Very little documentation or open source resources on instructions or development in regards to the website design and integration with the ERP.

S2K is easy to use, has room for growth, and serves the company's needs as a whole

Jenzabar Internet Campus Solution (JICS) is very usable and easy to maintain. With us having students log in with their AD credentials, they don't have to remember an extra username and password. Also, I have been able to update and customize some of the coding, which has allowed us to make sure the site works just the way we want it to.

Incentivized

The platform is easy to use, customize, and fit an organization's needs.

Support is generally very helpful. There are some support staff that really try to go the extra mile and help with solving the problem you have, not just answering your initial question. If you don't understand a feature that is offered in the Jenzabar Internet Campus Solution (JICS) environment, they also have a portal with on-demand webinars/courses that you can watch to get a better idea of offerings at your own base.

Incentivized

Great support. The staff is very knowledgeable about the platform and the capabilities within the IBM framework

If this is someone's first ERP implementation, I strongly suggest you ask for services to help implement. Ask for training on every aspect of the implementation. Make sure this is put into the overall ERP quote

We selected JICS many years ago as it was a cost-effective option that was streamlined and straight-forward. Today, no one is ever thrilled with their SIS, and I can anticipate major difficulties if we attempted to move from JICS. However, from a features and revolutionary standpoint, I do feel we will always be a step behind if we continue with Jenzabar.

Incentivized

S2K offered a system that could be used by various departments. There were modules for accounting, customer service, order entry, and web development. The ability to customize the website integration was a plus. S2K allows the option to have products in different warehouse locations. This allowed us to better manage inventory and see in real time what the stock status was

• Jenzabar has allowed us to house all data in one system, which was badly needed.
• Jenzabar allows us to speak one language across campus, although many offices still work outside of Jenzabar due to limitations within JICS.
• Jenzabar has not been effective in being a leader in new features or developments. I always feel like we are a step behind.

Incentivized

• Reduced shipping time - shipments are now heading to customers 2 days sooner than before.
• Ability to search by attributes.
• In stock status - real time inventory tracking tells customers if a product is available without the wait.
• Order tracking - the ability to track every shipment associated with their order.