jKool vs. Selector Analytics

JKool is a decent tool for retrieving information regarding user engagement and customer feedback for your software products. With these information it's very valuable stepping stone for us to make future updates or produce new products. However, there are some downsides with jKool, two of which are there are too much clutter in the GUI and it takes sometimes to turn how things work.

Incentivized

Selector Analytics has proven very useful for our SRE and DevOps teams. It addresses our concern of being able to monitor network health and gives good analytics for our needs. It also helps with problem identification quickly so that we can resolve any potential issues. Getting an idea of network health allows us to identify potential problems beforehand, and we can take measures to fix them.

Incentivized

• Network Health Monitoring.
• Realtime Actionable Insights.
• Identifying ways to fix problems.

Incentivized

• Dashboard Customizations would be good to have.
• Integration with tools such as Slack.

Incentivized

No other product that I used is similar to jKool, it's unique product that have good amount of features that I would be opened to invest more in the future if time permit. It still has a long way to go and the first thing it can do is clean up it user interface to make it better.

Incentivized

• Helped us identify problems faster.
• Insights to identify ways to prevent future problems.
• Helps us resolve problems faster.
• Reduced our server costs - as we know when to scale up and when to scale down.

Incentivized