jKool vs. Selector Analytics

JKool is a decent tool for retrieving information regarding user engagement and customer feedback for your software products. With these information it's very valuable stepping stone for us to make future updates or produce new products. However, there are some downsides with jKool, two of which are there are too much clutter in the GUI and it takes sometimes to turn how things work.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Selector Analytics has proven very useful for our SRE and DevOps teams. It addresses our concern of being able to monitor network health and gives good analytics for our needs. It also helps with problem identification quickly so that we can resolve any potential issues. Getting an idea of network health allows us to identify potential problems beforehand, and we can take measures to fix them.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Network Health Monitoring.
• Realtime Actionable Insights.
• Identifying ways to fix problems.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Dashboard Customizations would be good to have.
• Integration with tools such as Slack.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

No other product that I used is similar to jKool, it's unique product that have good amount of features that I would be opened to invest more in the future if time permit. It still has a long way to go and the first thing it can do is clean up it user interface to make it better.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Helped us identify problems faster.
• Insights to identify ways to prevent future problems.
• Helps us resolve problems faster.
• Reduced our server costs - as we know when to scale up and when to scale down.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info