jKool is a good software for capturing user data
December 08, 2022
jKool is a good software for capturing user data
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with jKool
jKool is a software as a service, cloud-based platform for analyzing streaming Big Data which is good for addressing data collection. This service can be used to measure customer experience and user engagement which is what we need when developing new game or getting feedback for old games that we have created.
- Log Analytics
- User data monitoring
- Detecting outlier
- GUI has too many colors, hard to look at sometimes
- Sometimes the data displayed can be overwhelming
- Takes a bit of time to learn
- Customer data retrieval
- Open source eco-system
- Ability to search in real time and in the past
- Valuable customer data
- A decent amount of research on learning how it works
- Real time statistics
No other product that I used is similar to jKool, it's unique product that have good amount of features that I would be opened to invest more in the future if time permit. It still has a long way to go and the first thing it can do is clean up it user interface to make it better.
Do you think jKool delivers good value for the price?
Yes
Are you happy with jKool's feature set?
No
Did jKool live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of jKool go as expected?
Yes
Would you buy jKool again?
No