Joe Sandbox vs. LogRhythm NextGen SIEM Platform

LogRhythm is good for providing a comprehensive view of the environment. It gives a great outline of whatever is going on in our servers and systems regarding security malfunctions. The SIEM sends real-time notifications when there are some occurrences; like creating a new user and inappropriate login attempts. It also avails a good use case that meets our HIPAA compliance.

Incentivized

• LogRhythm is a great SIEM to learn content on because the building blocks are very intuitive and easy to implement. All of the concepts relevant to content development are literally represented as drag and drop building blocks that can be easily manipulated.
• The statistical building blocks contain powerful anomaly detection capabilities that are extremely difficult to implement in other SIEMs or not possible at all.
• LogRhythm does better event classification than any other SIEM by far. My team typically drops all classification schemes from default installations of SIEMs and rebuilds them from scratch. I can actually use LogRhythms event classifications in rules without worrying about excessive partial matches or correlating unwanted events.

Incentivized

• While searching for log events is quick, the interface isn't as user-friendly as other SIEM products.
• Many of the administrative/management functions are only available through the full LogRhythm desktop console, not through the web console.
• The LogRhythm agent, when used for FIM and RIM, is very memory intensive.

Incentivized

LogRhythm is focused on SIEM. That is their core business. Cost of operations, feature set and ease of use. The Log Rhythm support team is outstanding. Overall reliability is good. Reporting module needs some improvement and LR is promising that there will be significant improvements in future releases.

Incentivized

LogRhythm does a rather decent job of making the functionality advanced (allowing for advanced keyword & field searching, use of "AND" as well as "OR" statements in the search bar) while keeping it accessible (by not requiring a specific syntax to do quick searches). This combined with a user interface that has headings and labels that are intuitive is very helpful.

Incentivized

Support has always been fantastic for this product compared to many other support providers I've worked with. They are always very friendly and seem to be well trained and knowledgeable and never have to wait long for a solution. We usually get the issue fixed in the first call, but also we really haven't had to use support a ton so that's also a plus

Incentivized

• Buy professional services.
• Buy and implement the system if possible.
• Remember that the end point log configuration may require other teams in your company to assist you in getting the desired logs from all resources.
• Attend the end user and daily operations training after a period of usage so you are not overwhelmed with information on concepts not yet seen.
• Don't be afraid to call for help during your first months of use.
• Don't close any ticket until you are sure the expected results are verified.
• Use the community forums to discuss issues with your peers.
• Watch the training videos offered by L R University.

Incentivized

I think Logrhythm still has a lot of work to do to catch up with competitors in many areas. They need to improve their design cycle, with a cycle that's completely focused on bug fixing and reliability, without introducing any new features to improve the system's overall reliability. They also need to improve their API, as now all security solutions should talk very well with each other, which APIs can enable.

Incentivized

• One of the positive impacts that we experienced from LogRhythm NextGen SIEM Platform is the Dynamic Alarming System. It shows the recent tickets, and we know what exactly to prioritize at the start of the day.
• The search tool also helped us trace back wireless users by log correlation that we almost gave up our hope for.
• A slightly negative impact that can be featured it relying too much on it. We have been a victim of a false alarm and went on a completely wrong direction until we tallied with the Log source and found the problem. It is good, but we must correspond against the log source to be confirmed.

Incentivized