Kansys Edge vs. Subscription Genius (discontinued)

Metanga is easy for automating recurring billing and it has quite a nice trusted API platform but, one time payments require workarounds. Metanaga is well suited for customizing subscriptions and payments.

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I would avoid [it] for any subscription management. Personally, we had a torrid experience with the product and company. The platform is dated and feels like an afterthought or a sideline project for Pape Ventures. They certainly don’t invest any time in developing the product and it feels like there is a real ‘Can’t do’ attitude from the management.

• Easy functionality integration with other financial systems.
• We were able to integrate it with CRM programs and that helped in expediting the subscription services.
• Rich API features and proper documentation helped a lot.

Incentivized

Independently Invited by TrustRadius

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• Initial sales was strong.
• Their website looks the part.
• You feel like they are genuine.

• Pricing model could be more competitive with similar services.
• If we wanted to use one time payment, it required lot of hassle and workaround.

Incentivized

Independently Invited by TrustRadius

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• Failed to deliver on promises.
• Auto renew function never worked from the start.
• Facebook Pixel Tracking never worked.
• Support failed to return calls.
• Support failed to return emails.
• Generally ignored.
• It ended up costing us double. I had to waste time chasing them to deliver on a product that never worked.
• Feels like a side project or afterthought.
• No new development time.
• Feels like it has been mothballed.

It has a clean and simple interface. [There are] automatic notifications for failed transactions. The easy integration with Intacct, Netsuite, QuickBooks, SOFTRAX and other financial systems to extend functionality made us choose Metanga over Zuora.

Incentivized

Independently Invited by TrustRadius

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• Applying discounts and batch pricing to services were easy and saved time.
• Self-service portals for customers to manage their own information and accounts helped build good client relations and interactions.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We actually lost money and further time
• We ended up reverting back to manual subscription management