| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Khoros CX Insights | Score9 out of 10 | N/A | Khoros CX Insights (formerly Topbox, acquired by Khoros January 2021) offers Enterprise Conversation Analytics software as a solution to aggregate conversational data from every customer interaction for deep analysis. The vendor states everywhere customers talk to or about a company, the solution is listening with AI-backed natural language processing to deliver a unified view of any customer’s experience with a brand. | N/A |
| Khoros CX Insights | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | ||||||||||
| Offerings |
| ||||||||||
| Entry-level Setup Fee | No setup fee | ||||||||||
| Additional Details | — | ||||||||||
| More Pricing Information | |||||||||||
| Khoros CX Insights | |
|---|---|
| Considered Both Products | |
| Key User Insights | |
| Would buy again | |
No answers on this topic | |
| Delivers good value for the price | |
No answers on this topic | |
| Happy with the feature set | |
No answers on this topic | |
| Lived up to sales and marketing promises | |
No answers on this topic | |
| Implementation went as expected | |
No answers on this topic | |
| Khoros CX Insights | |
|---|---|
| Small Businesses |  MindTouch Score7 out of 10 |
| Medium-sized Companies |  Sogolytics Score9 out of 10 |
| Enterprises |  Medallia Score8.9 out of 10 |
| All Alternatives | View all alternatives |
| Khoros CX Insights | |
|---|---|
| Likelihood to Recommend | 7.3 |
| Khoros CX Insights | |
|---|---|
| Likelihood to Recommend |
|
| Cons |
|
| Alternatives Considered |
|
| ScreenShots | Khoros CX Insights Screenshots   |