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Khoros CX Insights
Khoros CX Insights
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Khoros CX Insights | N/A | Khoros CX Insights (formerly Topbox, acquired by Khoros January 2021) offers Enterprise Conversation Analytics software as a solution to aggregate conversational data from every customer interaction for deep analysis. The vendor states everywhere customers talk to or about a company, the solution is listening with AI-backed natural language processing to deliver a unified view of any customer’s experience with a brand. | N/A |
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| Editions & Modules | No answers on this topic | ||||||||||
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| Entry-level Setup Fee | No setup fee | ||||||||||
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| Considered Both Products | Khoros CX Insights |
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| Small Businesses |  Sogolytics Score 9.0 out of 10 |
| Medium-sized Companies |  CustomerSuccessBox Score 9.5 out of 10 |
| Enterprises |  Verint Voice of the Customer Score 9.4 out of 10 |
| All Alternatives | View all alternatives |
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| Likelihood to Recommend | 7.3 (1 ratings) |
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| Likelihood to Recommend | Khoros (Formerly Spredfast + Lithium)
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| Cons | Khoros (Formerly Spredfast + Lithium)
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| Alternatives Considered | Khoros (Formerly Spredfast + Lithium)
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| ScreenShots | Khoros CX Insights Screenshots   |