Overall it's ok
April 28, 2022
Overall it's ok

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Khoros CX Insights (formerly Topbox)
We use it to try an understand our audience to better target our key messages, create new content and attract qualified talent to apply to positions in the company. We want to know what happens in the industry and in the market.
Pros
- Graphs.
- Reports.
Cons
- Getting info from LinkedIn.
- Getting info from web pages.
- Getting info from newspapers and other articles.
- Getting info from more platforms.
- Sprinklr Modern Research, Sprinklr Modern Marketing & Advertising, Sprinklr Social Engagement & Sales and Sprinklr Modern Care
Khoros is missing to analyze more sources for information. Search bar is great.
Do you think Khoros CX Insights delivers good value for the price?
Not sure
Are you happy with Khoros CX Insights's feature set?
Yes
Did Khoros CX Insights live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Khoros CX Insights go as expected?
I wasn't involved with the implementation phase
Would you buy Khoros CX Insights again?
Yes
Comments
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