TrustRadius

Knowlarity IVR vs. Pindrop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Knowlarity IVR
Score 8.7 out of 10
N/A
Knowlarity is a provider of cloud based communications solutions to businesses in Southeast Asia and Middle Eastern markets.N/A
Pindrop
Score 7.0 out of 10
N/A
Pindrop in Atlanta offers telephone fraud detection technology, Phoneprinting, as part of their fraud prevention services for call centers that use voice analytic technology to prevent telephone fraud. Pindrop's authentication helps contact centers authenticate legitimate callers to reduce call handle times, enable personalization, and improve customer experience.N/A
Pricing
Knowlarity IVRPindrop
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Knowlarity IVRPindrop
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing information (in US Dollars)—
More Pricing Information
Community Pulse
Knowlarity IVRPindrop
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Knowlarity IVRPindrop
Small Businesses
RingCentral Contact Center
RingCentral Contact Center
Score 7.9 out of 10
RingCentral Contact Center
RingCentral Contact Center
Score 7.9 out of 10
Medium-sized Companies
Zoom Contact Center
Zoom Contact Center
Score 9.2 out of 10
Zoom Contact Center
Zoom Contact Center
Score 9.2 out of 10
Enterprises
Verint Speech Analytics
Verint Speech Analytics
Score 8.9 out of 10
Verint Speech Analytics
Verint Speech Analytics
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Knowlarity IVRPindrop
Likelihood to Recommend
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Knowlarity IVRPindrop
Likelihood to Recommend
Knowlarity
I think Knowlarity IVR solves our company to have one single IVR number for every department. Our sales team's call recording shows our areas to improve. And we converted more sales through the calls and its records to cross-check all client requirements. But sometimes it is less appropriate because it's more difficult to understand the dashboard.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Pindrop
No answers on this topic
Pros
Knowlarity
  • Incoming call record.
  • Agent group.
  • Call list.
  • Dashboard for analysis.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Pindrop
No answers on this topic
Cons
Knowlarity
  • Notifications is bad.
  • Dashboard is not user friendly.
  • UI and design for dashboard is not good.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Pindrop
No answers on this topic
Alternatives Considered
Knowlarity
Yeah, very good but it has fewer features. MyOperator I used for another company but the call charge is much higher than Knowlarity IVR.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Pindrop
No answers on this topic
Return on Investment
Knowlarity
  • We converted more sales.
  • Vai call only 10â„… more leads are converted.
  • Every single client were address via call record.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Pindrop
No answers on this topic
ScreenShots