KYP.ai vs. SAP NetWeaver BPM

KYP.ai is a great tool where you need: - accurate and effortless time tracking of staff and processes - insights into areas for optimization/improvement - great visualization and reporting - multi-site operations management - continuous improvement The KYP.ai system allows for systematic operations tracking and optimization in environments where operator and process throughputs are important.

It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.

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• Very easy to deploy into the environment
• Tracking of all PC based activities
• Excellent customer support

• Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail.
• Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules.
• A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable.

• Ability to track activities that are done not on the tracked PC (requires manual tracking)

• Live readings would be nice.
• Easier to maneuver
• Work with all systems with the press of one keystroke

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As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency

We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.

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Much easier to deploy, much less overhead when getting to the first install, certain features that are not available in other products (process mining). While KYP.ai is not a work force planning tool, it provides a great baseline product for operations tracking and management. There are enough insights to take operations to the next level.

I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.

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• Getting away from manual tracking to fully digital measurement, eliminating errors and subjectivity
• Ability to optimize operator utilization and process throughputs

• Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions
• Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info