TrustRadius: an HG Insights company

Lakeside Digital Experience Cloud, powered by SysTrack vs. Oracle Real User Experience Insight (discontinued)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lakeside Digital Experience Cloud, powered by SysTrack

    Score7 out of 10
    N/ALakeside Software offers cloud-based digital experience management. Lakeside’s Digital Experience Cloud, powered by SysTrack, gathers and analyzes more than 10,000 metrics every 15 seconds from every endpoint across the environment, collecting edge-based device telemetry data. With continuous insights into the ecosystems that power employees, customers use Lakeside’s technology to perform: End-User Experience Management Digital Workplace Planning IT Asset…N/A

    Oracle Real User Experience Insight (discontinued)

    Score9 out of 10
    N/AOracle's Real User Experience Insight was a tool designed to maximize the value of their business-critical applications by delivering insight into real end-user experiences. The tool was deprecated in 2023 and is no longer available.N/A
    Pricing
    Lakeside Digital Experience Cloud, powered by SysTrackOracle Real User Experience Insight (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Lakeside Digital Experience Cloud, powered by SysTrackOracle Real User Experience Insight (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Lakeside Digital Experience Cloud, powered by SysTrackOracle Real User Experience Insight (discontinued)
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Catchpoint
    Score8.5 out of 10
    Catchpoint
    Score8.5 out of 10
    Enterprises
    Nexthink
    Score7.3 out of 10
    Nexthink
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lakeside Digital Experience Cloud, powered by SysTrackOracle Real User Experience Insight (discontinued)
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.7
    (2 ratings)
    User Testimonials
    Lakeside Digital Experience Cloud, powered by SysTrackOracle Real User Experience Insight (discontinued)
    Likelihood to Recommend
    Lakeside Software
    We are able to get to the root of the issue much more rapidly this way, and we don't have to interrupt the end user in order to see how their computer is functioning. Systrack is installed on-premises at our company. Check out that hosted infrastructure if you're in the market for it. In a matter of minutes, you may move from one workstation to more than 100k.
    Incentivized
    Read full review
    Discontinued Products
    It supports multiple state-of-the-art technologies for data collection. It can support passive, zero-touch network data collection as well as various forms of Browser and Server instrumentation. The business, therefore, needs to start monitoring the experience of the real user. They need to set up Key Performance Indicators (KPI) that reflect the experience of the end-user. Service Level Agreements (SLAs) also need to be set up particularly at the business services level, in addition to the normal SLAs set up for the infrastructure availability and performance.
    Incentivized
    Read full review
    Pros
    Lakeside Software
    • Systrack may also be scaled up thus simply
    • Systrack provides a comprehensive picture of each system
    • Systrack's customer service is second to none
    Incentivized
    Read full review
    Discontinued Products
    • KPI dashboard
    • Data Browser
    • Performance and Violation Overview
    Incentivized
    Read full review
    Cons
    Lakeside Software
    • Every new version brings new ideas and capabilities to the table
    • Because of the sheer volume of information available, it can be difficult to know where to begin
    • With enough time and skill, creating bespoke dashboards with meaningful titles may be effective
    Incentivized
    Read full review
    Discontinued Products
    • High cost.
    • Training is very expensive.
    Incentivized
    Read full review
    Alternatives Considered
    Lakeside Software
    Systrack is also used to provide baseline and post-change analytics for the testing of new applications and equipment. This gives me the confidence to install high-quality items that won't cause any serious problems for customers. These are just some of the useful tools Systrack offers to assess the digital experience and take appropriate action.
    Incentivized
    Read full review
    Discontinued Products
    ExtraHop. I did use it, but it projects almost the same matrix.
    Incentivized
    Read full review
    Return on Investment
    Lakeside Software
    • It was easy to install Systrack to a group of virtual workstations while doing CPU utilization analysis in a virtual environment
    • You still need specialists to discover and fix problems in your environments with Systrack, but it will save you a lot of time
    Incentivized
    Read full review
    Discontinued Products
    • Executive dashboard.
    • RUEI can be used to monitor end-user activity and business services.
    Incentivized
    Read full review
    ScreenShots

    Lakeside Digital Experience Cloud, powered by SysTrack Screenshots

    Screenshot of Lakeside Assist is an all-in-one workspace for Level 1 service desk staff to quickly diagnose and resolve issues.Screenshot of Lakeside Resolve is a powerful root cause analysis tool to diagnose and resolve complex, estate wide issues by providing heightened visibility into physical and virtual desktops, quick problem resolution, and incident prioritization.Screenshot of By automating incident detection, troubleshooting, and resolution and streamlining workflows, Prevent makes robust proactive service operations possible for more members of the IT support team.Screenshot of Lakeside helps you proactively measure, analyze and optimize your employees’ digital experience anywhere they are working, all from easily consumable dashboards that surface that data you need quickly.Screenshot of Provide the right-sized hardware for different departments across your organization, saving IT costs and improving DEX. Take the guess-work out of your next refresh and ensure end users have what they need to be their most productive.