LASSO's Crew Management delivers a platform used to schedule, communicate, onboard, time track, travel, payroll, and book labor.
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Tribepad Applicant Tracking Software
Score 6.0 out of 10
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Tribepad’s talent acquisition platform brings ATS, CRM, Video Interviewing and Onboarding into one hub. The software is supported by a partner ecosystem with integrations across recruitment touchpoints, and a UK-based support team. Tribepad boasts users among organisations like Tesco, Greggs, NHS Professionals, Subway, Sodexo, Met Office, and Tarmac.
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Pricing
LASSO Crew
Tribepad Applicant Tracking Software
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
LASSO Crew
Tribepad Applicant Tracking Software
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Required
Additional Details
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More Pricing Information
Features
LASSO Crew
Tribepad Applicant Tracking Software
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Transition to LASSO Crew was a real bear, but once we had all the pieces and parts in place and staff new how to use it, it solved the majority of our staffing headaches. We work on events across NYC and often have several events going on at the same time. Prior to LASSO Crew it was not uncommon for a supervisor to show up to a call with only a limited understanding of who was booked on the job, or for an employee to not be sure who or where they needed to report to that day. LASSO Crew-facing app and supervisor-facing website have entirely eliminated these headaches. Our staffing process is more streamlined than before, our rates and scheduling more transparent. Once you get past the initial hurdles of crew/team buy-in and implementation, the upsides are enormous.
Highly recommended as a fairly priced, feature-rich ATS with plenty of customization and flexibility in a modular approach. Is it simple to use and an engaging platform. The support team is great!
Some of the page layouts are clunky, especially the crew list page
LASSO Crew has a calendar feed that can link to gcal, iCal, etc but it’s very limited and doesn’t reliably update the calendar when the schedule changes.
I would like it to push automated clock-in/clock out alerts to my team. I can set these up manually by scheduling messages but it is a very cumbersome process.
The app is perfectly useable, if a bit limited in its functionality. The website, which functions as the "back end" of the app, takes awhile to learn. I carve out at least an hour of training on it for every new supervisor and fully expect to spend the first several weeks they use it to send them little reminders about how and when to do things. I have a few (older) supervisors who just out-and-out refuse to engage with LASSO Crew, but I think that has more to do with their aversion to change than it does the overall usability of the website.
We helped redesign the interface that best suits our brand. Tribepad is a great partner for us. They listen carefully to our requirements and we work collaboratively to solve challenges and build a better evolving product and experience.
LASSO Crew takes customer support very seriously. My dedicated account rep responds to any issues directly, usually within one business day. When a crew member has an in-app problem they can't resolve the technical support team responds very quickly to any issue, usually with clear instructions about how to resolve the issue.
We explored using IntelliEvent for crew management but their platform just wasn't as robust and they didn't seem to have timekeeping and payroll partners in place to support the back end. Other than that, I haven't found another platform or software that does what LASSO Crew does, it was built for the event industry, by the event industry, and that focus on audience really shows through.
We've had some complaints from crew members that the communications they receive through the LASSO Crew system feel less personal than when we used to handle everything through direct emails and text messages.
LASSO Crew branding is super prominent on every communication we send from the platform, I wish they would center the client/employer a bit more and not make the LASSO Crew logo and color scheme the most identifiable thing on the page/email/message.