Name: LASSO Crew
Rating: 9 (1 reviews)
Author: LASSO Software, Inc

Customer Success

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Functional Testing

Image Recognition

Java Technologies

Service Mesh

Development

Business Intelligence (BI)

Collaboration

Data Extraction

Dropshipping

Email Spam Filter

Emissions Management

Privacy Policy Generators

Enterprise

Accounting

Digital Banking

Finance and Accounting

401(k)

Applicant Tracking

Corporate Learning Management

HR Compliance

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Infrastructure

Cloud Storage

Data Deduplication

Data Privacy Management

Data Science

DevSecOps

Ethernet Switches

Fraud Detection

Governance, Risk & Compliance

Integration Platform as a Service (iPaaS)

IoT Device Management

Managed Private Cloud

Migration

Network Performance Monitoring

Sensitive Data Discovery

Testing Services

User Virtualization

Virtual Private Cloud (VPC)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Intelligence

Content Management

Digital Content Creation

Email Marketing

Market Intelligence

Marketing Automation

Social Media Advertising

Social Media Management

Survey & Forms Building

URL Shorteners

Web Analytics

Marketing

Meeting Room Booking

Project Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Sales Acceleration

Sales Engagement

Sales

Secure Access Service Edge (SASE)

Security

Animation

Digital Forensics

Geographic Information

Insurance Suites

PCB Design

Physical Therapy

Tax Practice Management

Vertical-Specific

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Intervals

Pelago

When I Work

Homebase

QuickBooks Online

Intuit

Hubstaff

Harri

UKG Ready

UKG Pro

ADP Workforce Now

LASSO's Crew Management delivers a platform used to schedule, communicate, onboard, time track, travel, payroll, and book labor.

When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.

Essentials

Pro + Attendance

Essentials + Attendance

Premium

Premium + Attendance

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

SAP SuccessFactors HCM

LASSO Crew

Workforce Management is concerned with scheduling and tracking the workforce. This is particularly important for organizations with shift workers and includes applications to track time and attendance, monitor compliance with labor laws, and sometimes includes payroll functionality.

Likelihood to Recommend

Likelihood to Renew

Usability

Support Rating

LASSO Software, Inc

Workforce Management Software Features

Workforce Managment software features aid in helping business manage employees and their welfare.

Time and Attendance Tracking

Tracks employees' work hours, breaks, and attendance to ensure accurate payroll processing and compliance with labor regulations.

Scheduling and Shift Management

Allows managers to create, assign, and modify employee schedules, taking into account factors like availability, skillsets, and workload.

Payroll and Attendance Integration

Integrates with payroll systems to streamline the transfer of attendance data for efficient and error-free payroll processing.

Leave Management

Enables employees to request time off, sick leave, or other types of leave, and allows managers to approve or deny these requests.

Workforce Reporting and Analytics

Generates reports on employee attendance, overtime, labor costs, and other workforce data to inform decision-making and optimize operations.

Workforce Compliance Monitoring

Monitors and ensures compliance with labor laws, union agreements, and company policies regarding work hours, breaks, and overtime.

Mobile Accessibility

Provides employees and managers with mobile apps or web portals to access workforce management functions remotely and on-the-go.

Task Assignment and Tracking

Assigns tasks to employees, tracks task progress, and monitors task completion to streamline workflow and improve productivity.

Forecasting and Resource Planning

Utilizes historical data and trends to forecast workforce needs, allocate resources efficiently, and adjust staffing levels as needed

Staffing Forecasting and Resource Planning

Utilizes historical data and trends to forecast workforce needs, allocate resources efficiently, and adjust staffing levels as needed.

Shift Swapping and Time-Off Requests

Allows employees to request shift swaps with colleagues or submit time-off requests, with managers approving changes as necessary to accommodate schedule flexibility.

Operations Manager

LASSO Crew 2023-09-18 07:36:35

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Workforce Management Software

We use LASSO Crew to onboard, schedule, and manage our teams for events in NYC and across the city. During the registration process crew members complete a skills survey where they articulate their skill set and proficiency in various positions and departments. When crewing a job we can filter our crew list based on there answers to those skill questions.

Organize schedule information
Clearly communicate the staffing status of each event
Email and text employees important information about their upcoming calls.

Some of the page layouts are clunky, especially the crew list page
LASSO Crew has a calendar feed that can link to gcal, iCal, etc but it’s very limited and doesn’t reliably update the calendar when the schedule changes.
I would like it to push automated clock-in/clock out alerts to my team. I can set these up manually by scheduling messages but it is a very cumbersome process.

Crew communication through Text, Email, and In-App notifications
Clear call time information communicated to the crew
Integration with timekeeping software so that supervisors can clock folks in and out from their phone and we can see any schedule deviations clearly.
The ability to search and filter crew by skill set, location, and rating
The ability to rate crew members at the conclusion of a job so we have clear data on who are the rockstars and who are just rocks.

We've had some complaints from crew members that the communications they receive through the LASSO Crew system feel less personal than when we used to handle everything through direct emails and text messages.
LASSO Crew branding is super prominent on every communication we send from the platform, I wish they would center the client/employer a bit more and not make the LASSO Crew logo and color scheme the most identifiable thing on the page/email/message.

booking crew for events
finding new crew to add to our over-hire roster
managing event schedules
keeping a clear eye on spiraling labor costs

Premium support isn't an option, everyone gets the same support and I think it's fantastic.

This question is tricky because post-implementation I can't think of a time that they haven't done just that. Just last week I had a 3 employees whose profiles just would not show up on their supervisor's screen. Everything appeared to set up correctly so I couldn't for the life of me figure out why. Our regular account rep was OOO so I emailed another person at LASSO Crew who I knew could help out. She got back to me by the next morning with a clear acknowledgment of the problem and spent the next few hours trying to recreate it on her end. That's the amazing thing about the LASSO Crew team, I never have to waste my time convincing them that the problem I'm having is a "real" problem. The answer is never "have you cleared your cookies" or "I don't know, that's how it works." These people take every issue you bring to them seriously, they treat everyone like they know what they're talking about, and they get back to you with an update or a check-in, or a "hey, how's it going."

Adding crew to a scheduled call is very easy if you've already booked them through text/email
Creating a crew contact list with emails and phone numbers.
rating the individual crew member's performance after a job.

clocking folks in/out on the app. It's ok once you've found the correct screen, but getting there is a challenge for many.
Scheduling messages to send later / repeating messages like a clock-in reminder.
Communicating more detailed information about the call to the crew prior to booking them.
Accessing a clear, printable schedule matrix. Again, the option is there, but if you don't know where to look for it, it's very hard to find.

LASSO Crew

Overview

What is LASSO Crew?