Leap Patron Management vs. Ticketbud

PatronManager is probably best for a larger organization with a dedicated technology expert because a lot of the features require someone to understand the back end a little bit more, especially when you need help (and a lot of the webinars or feature releases are way over the average person's head!). Data mining becomes frustrating because the reporting features are very backwards. PatronManager is very user friendly on the ticketing center and its easy to train new employees on this side.

Incentivized

I believe this would work well for an event you were not needing to promote. Perhaps a Member's Only Event

Incentivized

• Building custom reports is intuitive and user friendly.
• Integration with third party apps such as MailChimp is seamless and functional.
• Support requests are handled quickly, and the annual user conference offers special training and in-person demos.

Incentivized

• Reporting features are difficult to use.
• Built for orgs that have IT management, challenging at a small shop.
• Not easily customizable.

Incentivized

• Sleeker design.
• More features for sharing on social media.

Incentivized

I did not use the support.

Incentivized

The PatronManager user experience is far superior, and custom report-building is the easiest I have ever seen on a CRM platform. Pricing is also competitive, and customer service + support far exceeds other platforms I have used in the past.

Incentivized

I selected Ticket Bud over Eventbrite because I wanted to have a lower cost take out of each ticket.

Incentivized

• PatronManager has saved us a lot of money compared to former ticketing software (Vendini).
• PatronManager has less ticketing fees associated, enabling audiences to up their purchase with an add-on donation that we get to keep.

Incentivized

• Positive - great cc processing price for ticket sales.
• Positive - easy to setup interface.

Incentivized