TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Linear

    Score9.2 out of 10
    N/ALinear is a purpose-built issue tracking and project management system designed for software engineering teams. It prioritizes high-performance synchronization and keyboard-driven workflows to streamline the product development lifecycle from initial triage to feature release.

    $12

    per month per user

    Sentry

    Score8.8 out of 10
    N/ASentry provides engineering teams with tools to detect and solve user-impacting bugs and other issues.

    $26

    per month

    Pricing
    LinearSentry
    Editions & Modules
    Basic
    $12
    per month per user
    Business
    $18
    per month per user
    Enterprise
    Custom
    Team
    $26
    per month
    Business
    $80
    per month
    Developer
    Free
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    LinearSentry
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.—
    More Pricing Information
    Best Alternatives
    LinearSentry
    Small Businesses
    Sentry
    Score8.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Sentry
    Score8.8 out of 10
    Airbrake
    Score8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LinearSentry
    Likelihood to Recommend
    9.5
    (13 ratings)
    9.0
    (15 ratings)
    Usability
    8.8
    (13 ratings)
    8.0
    (3 ratings)
    User Testimonials
    LinearSentry
    Likelihood to Recommend
    Linear
    Linear is particularly well suited for teams that need a fast, intuitive way to organize and prioritize work across multiple projects. In my experience, it's been especially useful for tracking client work by priority, assignee, and project, while providing clear visibility into ownership and progress. Its clean interface makes it easy.
    Incentivized
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    Sentry
    Great for standard web application performance monitoring, analytics and error reporting. Shows line level code errors, gives insight into performance issues (plugins, API issues, etc.). Automation and scheduled scanning in production gives client visibility into 'after deployment' value. Also lets a relatively small number of developers keep tabs on a handful of different site/applications without needing a bunch of tools. The UI is pretty complicated and can be overwhelming for new users. Documentation could be better for the learning curve,
    Incentivized
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    Pros
    Linear
    • Linear agent.
    • Quick glance at current status of tickets.
    • Allow customization to view only the relevant tickets and information for each user.
    Incentivized
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    Sentry
    • Great web interface. Lots of data available in a really clean format, with filtering options and more.
    • Per-user exception tracking. User is complaining about something being broken? Look up their account ID in Sentry and you can see if they've run into any exceptions (with device information included, of course).
    • Source map uploading. Took a little while to figure this out but now we have our deploy script upload sourcemaps to Sentry on each deployment, meaning we get to see stack traces that aren't obfuscated!
    • Very generous free tier – 10,000 events per month. We're nowhere near that yet.
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    Cons
    Linear
    • Linear is missing documentation features like Jira Confluence. We can use Notion but it would have been great if Linear offered more comprehensive solution
    • Eventhough we can manage releases with projects, it is hard to manage them when there are multiple projects being released at the same time. The initiatives feature kind of handles this but if we can assign tasks to a release that would be awesome
    • Being able to invite guests without costing extra money. Platforms like Clickup allow you to invite a limited no of guests without costing extra money.
    • Linear is not good if you are software services company and want to manage multiple client projects. Linear is built for product teams.
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    Sentry
    • Alert Configuration. Would be really helpful to have multiple logical groupings within the "If" section of a single configurable alert.
    • Alert Copying. Being able to copy an alert from one project to another would be super beneficial.
    • Alert Tags. Better UI around how we select which tags are getting sent with each alert instead of a tiny text box.
    Incentivized
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    Usability
    Linear
    I already spoke to this in a previous question but, if you've ever used Jira, Linear should feel quite natural. It is a project management tool rooted in issues/tickets to which you can also add sub-tasks and various details. There is some customization but Linear has attempted to shape its offering as the most essential features necessary for this type of work.
    Incentivized
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    Sentry
    Its incredibly versatile, but that leads to complexity for the uninitiated, which can be intimidating. Nevertheless its a well polished product, in our case leading to only using it for a focus on frontend is still more cost effective than buying a one-to-rule-them-all tool...
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    Alternatives Considered
    Linear
    When we are using jira it felt light the application itself is very heavy usage and the UI feel like boring and features were not good as compared to Linear. As QA when shifted to Linear i felt huge difference in process of ticket creation and tracking compared to jira and sometimes Jira would get stuck, but Linear didn't.
    Incentivized
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    Sentry
    It is cheaper and offers better support for front-end applications for enterprise large environments with more then 30 scrum teams and hundreds of micro frontend applications. The configuration options, both with the agent and from the user interface, are superior to other tools, and the documentation is also very easy to use.
    Incentivized
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    Return on Investment
    Linear
    • Improved visibility into work across clients by providing a centralized view of tasks, priorities, and ownership.
    • Increased team efficiency by replacing scattered personal task lists with a shared workflow.
    • Helped prioritize high-impact work by organizing tasks by clients, priority and assignee.
    Incentivized
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    Sentry
    • So it has helped us for quick error resolutions.
    • From dashboard we are able to assign errors to particular member and see when its resolved.
    • Without customer informing us about errors we know what happened in real time helps in customer service also.
    Incentivized
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