TrustRadius: an HG Insights company

Sentry

Score8.7 out of 10

63 Reviews and Ratings

What is Sentry?

Sentry provides engineering teams with tools to detect and solve user-impacting bugs and other issues.

Excellent tool for front-end checks

Use Cases and Deployment Scope

We use Sentry for Client Side web application and performance Monitoring. We needed to track and troubleshoot client side errors for frontend application and the measure the performance of our frontend applications and some backend applications and also for website monitoring. Easy installation and implementation and provides support for entra-id groups for user maintenance

Pros

  • frontend client side errors
  • measure the performance of your frontend applications
  • easy user interface
  • It is easy to integrate and useful for team organization
  • session replays

Cons

  • alerting integration with microsoft teams
  • some documentation with integration for other tools is behind schedule
  • micro-architecture setup to use with multiple teams

Return on Investment

  • must-have for front-end applications
  • Easy to use and implement
  • Other tools are less suitable for front-end development or more expensive to purchase, which means you end up using multiple tools.

Usability

Alternatives Considered

Grafana, Datadog and New Relic

Other Software Used

Grafana, Datadog, New Relic

Sentry at the gates of perfomance

Use Cases and Deployment Scope

Sentry is our window to the performance of the website, giving us insight in performance and more importantly insight in the errors occuring there, so we can fix them reactively, if not proactively.
Besides the observability Sentry grants us itsself, we also export the logging to an external dashboarding tool to grant us one source of insight

Pros

  • Frontend developer approved insight
  • Dashboarding
  • Company onboarding

Cons

  • Lot of functionality leads to a cluttered interface, that will always be a point to improve if you don't want to scare off new users

Return on Investment

  • Enhanced frontend developer experience

Usability

Alternatives Considered

New Relic

Other Software Used

Atlassian Jira

The bug handling tool that you want

Use Cases and Deployment Scope

Sentry is used mostly for logs, code debugging, and error handling. It takes a central place in the entire error handling process, including analytics and related insights.

Pros

  • Error logs
  • Error trend count
  • Integration with outside tools

Cons

  • Extra detailed error logs view
  • UI simplicity
  • Understanding connected/related errors better

Return on Investment

  • Organized R&D work
  • Clear error handling and view
  • Clarified workload for tech issues vs. projects

Usability

Other Software Used

groundcover, Atlassian Jira, Jenkins

Real time error tracing with Sentry.

Use Cases and Deployment Scope

We have many microservices and its very important to monitor them for errors and any other bugs. So we needed some dashboard where we can see the full trace of the error occurred while the user was using our product and Sentry just does that. Its so easy to integrate and see the error traces with the information of user and the line from where the error originated.

Pros

  • Get the full trace of the error.
  • Integrations like slack for errors if you can't see dashboard everytime.
  • Different kinds of alerts like slack, email and grouping of alerts.

Cons

  • if we could decrease the costing via some kind of sampling of errors.
  • sometimes same error is in loop and Sentry will count all the events for pricing if there is any way this can be reduced.
  • self hosted capabilities or using own storage to reduce cost.

Most Important Features

  • Error Tracing
  • Easy integration with any framework and support for multiple languages.
  • Good community support for any kind of 3rd party integration.

Return on Investment

  • So it has helped us for quick error resolutions.
  • From dashboard we are able to assign errors to particular member and see when its resolved.
  • Without customer informing us about errors we know what happened in real time helps in customer service also.

Alternatives Considered

Rollbar

Other Software Used

Rollbar, GitBook, Postman

Excellent error tracking and monitoring software

Pros

  • It collects very detailed information on problems that happen to our users while using the platform
  • It supplies very good tools in order to aggregate the collected data and analyze it
  • It integrates with Slack, making it easier to "monitor it in real time"

Cons

  • The UI is overwhelming and it takes time to "digest it"
  • It would have been nice to have the ability to "group together" minor releases into one that represents a bigger release

Most Important Features

  • The integration with Slack, that pushes notifications on problems in real time, rather than having to perform "polling"
  • The ability to "dive" into each specific problem and get very detailed info of the problem
  • The ability to look into aggregated data, either by specific error (number of times) or by a specific release (comparing to other releases)
  • The ability to compare between problems that happen in the testing environment and the sames one in the Production environment

Return on Investment

  • I'm a "simple" user so I don't have any information on the ROI or the budget that was put into using Sentry
  • However, without knowing the numbers, I can assure that using Sentry has a positive impact on our ability to solve our users' problems

Other Software Used

Slack, New Relic