TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Livefyre (discontinued)

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    Livefyre was acquired in 2016 and became part of the Adobe Experience Manager suite of products. The product has since been discontinued, and is no longer available for sale.N/A

    vidIQ

    Score10 out of 10
    N/AvidIQ is a YouTube audience development and management suite that helps brands and agencies grow their views and subscribers, from the company of the same name in San Franciso. vidIQ's solution assists YouTube Marketers through their workflows, including uploading their videos at the best time of day, connecting brands with their top influencers, YouTube SEO, monitoring viewer and engagement analytics across Twitter and Facebook, bulk description editing, comment moderation, and Facebook fan…

    $19.95

    per month

    Pricing
    Livefyre (discontinued)vidIQ
    Editions & Modules
    No answers on this topic
    Boost
    $19
    per month
    Boost - Annual
    $199
    per year
    Offerings
    Pricing Offerings
    Livefyre (discontinued)vidIQ
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Livefyre (discontinued)vidIQ
    Small Businesses
    PromoRepublic
    Score7.4 out of 10
    Vyond
    Score8.4 out of 10
    Medium-sized Companies
    No answers on this topic
    Vyond
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    Vyond
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Livefyre (discontinued)vidIQ
    Likelihood to Recommend
    8.0
    (7 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.8
    (5 ratings)
    -
    (0 ratings)
    Usability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Livefyre (discontinued)vidIQ
    Likelihood to Recommend
    Discontinued Products
    I was strictly the implementor of Livefyre (for my company only). That task alone was at least 3 weeks worth of work. From a user standpoint, Livefyre is a good product which is why this review is strictly about how difficult it was to implement. Therefore, if a colleague was to ask me if I recommend Livefyre, it's not a straight answer. Questions like, 'how fast do you need it?', 'how centralized is your user database?', 'do you want social login?', all come into question and were details that made my job not easy (hence, my review of 5/10 for suggesting it to others). Once implemented, Livefyre is a great product (notice my overall review is higher), but based on my experience with implementation, it certainly requires a senior developer's dedicated time and patience to set up exactly as desired. For smaller companies with small/simple user bases and websites, the process may be more straightforward, but from my experience, it wasn't out-of-the-box at all.
    Read full review
    vidIQ
    It is amazing to see the power of using keywords suggestions from VideoIQ. Our team had a great experience using it and wil definitely recommend it to those who really believe in keywords targeting & optimization
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • It provides and allows comments and comment management that is fast, seamless and shareable.
    • Having used disquss, WordPress comments and many others I like Livefyre better for its seamless integration and transparency
    • It is really nice that they have a range of services from free to enterprise with increasing functionality and benefits.
    Read full review
    vidIQ
    • Youtube Videos Potential reach
    • Videos viewability & SEO
    • Share of voice
    • hashtags tracking
    • keyword tracking & performance evaluation
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Implementation was not easy. Although flexible, I personally wrote at least 1,400 lines of code to get this implemented over a few week's time.
    • The social login aspect is cool, but again, hard to implement. They did not write any of those modules, although they could have. This required senior-level developmental skills and a knowledge of how social media is interfaced with programmatically. Lots of questions arose from this and it was difficult to implement with virtually no help from Livefyre, other than to provide the hooks into their system for when users were validated. I had to write at least 2 separate login/redirection scripts to accomplish this flow.
    • CSS tweaking was tricky. We could override lots of common CSS classes, but to get things just the way we wanted it, I ended up writing LOTS of jQuery listeners and functions to transform the output into exactly what we wanted. This was a surprise since the software was sold to us as being 'fully customizable'.
    • Documentation was sufficient, but not great. Getting the flow of the callbacks that are fired wasn't clear at first, and sometimes did not work as expected.
    • It should be noted that, after this review was published, Livefyre contacted me stating they now have better documentation and process for implementation (for version V3, specifically) and urged me to revise this review. However, I can only write of my experience with V2, and it WAS difficult to implement over 3 weeks of dedicated time. Another developer on my team implemented version V3 and his evaluation is very similar to mine, claiming much difficulty with the CSS customization.
    Read full review
    vidIQ
    • Sometimes it stuck while using it and there should be more adjustments and custom reports when it comes to reporting the results
    • Chrome extension is not somehow working properly. happened to me twice and then it was resolved. Annoying when you have to wait
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    We feel we have a real partnership with Livefyre and we both make each other better. Their customer service has been phenomenal even during a time of rapid growth.
    Read full review
    vidIQ
    No answers on this topic
    Usability
    Discontinued Products
    It's really easy to implement that app but should improve some analytics.
    Incentivized
    Read full review
    vidIQ
    No answers on this topic
    Support Rating
    Discontinued Products
    From purchasing to implementation, the customer service/support was really perfect!
    Incentivized
    Read full review
    vidIQ
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    We felt Livefyre was more innovative and better at SEO. It felt like we were working with a partner for the long haul who was interested in our business and how to improve it.
    Read full review
    vidIQ
    I was told that it will really help you optimizing the video views so i tried it. Results were amazing. I would definitely encourage people who are on brands & media side to really look into it and get benefit out of it
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • The heavy work is already done given that we take the time to implement.
    • Very useful insights and AI powered delivery.
    Incentivized
    Read full review
    vidIQ
    • Video views increased organically by using the relevant keywords targeted for relevant audience
    • By using competitors keywords & hashtags, one can really benefit from it.
    Incentivized
    Read full review
    ScreenShots

    Livefyre (discontinued) Screenshots

    Product screenshot